Friday, July 13, 2012

I can only see some of the screen

Hello Bubble Sharpshooter,

With the revamp of the Bubble Safari game, a few of our fellow Bubble Sharpshooters (especially those who use Netbooks) are having issues seeing their Bubbles From Friends since it is now located at the bottom of the screen.

For Firefox players, try the Full Screen option:

User-added image

For Mac Chrome players, try the Presentation option:

User-added image

For Windows Chrome players:

User-added image

There is no need to report a ticket as the Bubble Safari game studio is aware of this issue. If you do not require a response from Customer Support, we recommend you click on "Vote to Fix" as an alternative to contacting us. 

How does vote to fix work? By clicking on "Vote to Fix", this tracks the number of customers that have been affected by the particular issue. Daily and weekly reports are sent to the Game studio with the number of the players that clicked on the button, specific to the issue listed above. 

If you have more questions, visit the Bubble Safari Technical Support Forums here.

Bubble Safari Customer Support

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