Tuesday, August 7, 2012

Visiting Neighbors - Unable to Visit Neighbors



Users have reported experiencing problems when trying to interact with friends through the neighbor bar. It appears that the green buttons to 'visit' or 'call over' not correctly populating.

After investigation, this problem seems to occur more often while using the Google Chrome browser type. While this problem is corrected by the makers of The Ville, we recommend using an alternative browser type (Firefox, Safari, etc). 

Unfortunately there are no technical steps customer support can provide to correct this issue for Google Chrome. If you do not require a response from Customer Support, we recommend you click on the "Please Fix" button below as an alternative to contacting us.
 
How does vote to fix work? By clicking on "Please Fix", this tracks the number of customers that have been affected by the particular issue. Daily and weekly reports are sent to the Game studio with the number of the players that clicked on the button, specific to the issue listed above. 
 
Thank you, 
 
Zynga Player Support - Connecting the World through Games!

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