[Official Guide & Discussion] Rafael & Yvette, Together at Last!

Kingdom Nobles, 

There's something strangely wrong with Rafael, and it might just be the love bug! Work through the quest line below and see if Yvette might just be the cure. 

Check out the Official Feedback Forum on this feature!

Release Notes



Quest 1

Quest tasks

• Have 3 Sponges (found by clicking the Post to Friends button in the quest window or found on the Newsfeed)
• Gather 2 Pails of Water
• Have 2 bottles of Flaxseed Oil

Quest rewards

• 2,000 Coins
• 40 XP

Quest 2

Quest tasks

• Have 3 Cow Blankets by asking Friends
• Feed 6 Adult Chickens
• Craft 1 bowl of Chicken Soup in the Kitchen

Quest rewards

• 2,000 Coins
• 40 XP

Quest 3

Quest tasks

• Craft 1 Grindstone in the Workshop
• Use 1 Flaming Grog on a chopped Tree
• Collect 2 times from a Logging Camp

Quest rewards

• 2,000 Coins
• 40 XP

Quest 4

Quest tasks

• Feed 10 Sheep
• Have 4 Anise Flowers (found by clicking the Post to Friends button in the quest window or found on the Newsfeed)
• Craft 3 Wood Clubs in the Workshop

Quest rewards

• 2,500 Coins
• 50 XP

Quest 5

Quest tasks

• Have 3 Ice Cream (crafted in the Kitchen)
• Craft 1 Energizing Concoction in the Kitchen
• Use 1 Energizing Concoction 

Quest rewards

• 3,250 Coins
• 65 XP

Quest 6

Quest tasks

• Have 15,000 Coins
• Craft 3 Candles in the Studio
• Have 1 Sword (crafted in the Workshop)

Quest rewards

• 2,000 Coins
• 40 XP

Quest 7

Quest tasks

• Have 6 Bundles of Wheat
• Craft 2 Leather in the Studio
• Craft 2 Rope in the Workshop

Quest rewards

• 3,250 Coins
• 65 XP

Quest 8

Quest tasks

• Have 12 Wood Planks (crafted in the Workshop)
• Craft 2 Energizing Concoctions in the Kitchen
• Have 3 Wool Cloths (crafted in the Studio)

Quest rewards

• 2,500 Coins
• 50 XP

Quest 9

Quest tasks

• Have 8 Bouquets of Roses (found by clicking the Post to Friends button in the quest window or found on the Newsfeed)
• Craft 1 Teddy Bear in the Studio
• Place the Teddy Bear (found under the Decor section of your Inventory)

Quest rewards

• 2,500 Coins
• 50 XP
• 1 Small Energy Potion

Quest 1

Quest tasks

• Fill the Admiration Bar (craft Whittling Kits to fill the bar)
• Mine 8 Stones
• Water 4 Saplings

Quest rewards

• 1,500 Coins
• 30 XP

Quest 2

Quest tasks

• Fill the Admiration Bar by crafting Fondue
• Harvest 12 Strawberries
• Have 1 Brick Oven

Quest rewards

• 1,750 Coins
• 35 XP

Quest 3

Quest tasks

• Craft enough Sparkly Hatchets to fill the Admiration Bar
• Have 1 Aquamarine
• Craft 6 Tubes of Glue in the Studio

Quest rewards

• 2,000 Coins
• 40 XP

Quest 4

Quest tasks

• Craft enough Beauty Masks to fill the Admiration Bar
• Visit 6 Neighbors
• Have 10 Pails of Water

Quest rewards

• 2,000 Coins
• 40 XP

Quest 5

Quest tasks

• Fill the Admiration Bar by crafting Picnic Baskets
• Clear 5 Rocks, Plants, or Trees
• Craft 4 Wooden Clubs in the Workshop

Quest rewards

• 2,500 Coins
• 50 XP

Quest 6

Quest tasks

• Craft enough Stationary to fill the Admiration Bar
• Sell 30 items
• Craft 2 Candles in the Studio

Quest rewards

• 2,500 Coins
• 50 XP

Quest 7

Quest tasks

• Fill the Admiration Bar by crafting Romantic Poetry
• Craft 4 Parchment in the Studio
• Have 10 Red Feathers

Quest rewards

• 3,250 Coins
• 65 XP

Harmony Garden Guide

Hey Farmers!

The newest buildable in your farm is the Harmony Garden. Place and upgrade this Garden to harvest it for additional flower food to grow your blooms from bulbs!

When you open your farm, you should see a message giving you the option to place your Harmony Garden:

If you do not want to place your Garden at that time, you can always access it later in your market:

Once you place your Garden you have these options:

• Look Inside: Look inside your Garden to see your progress and which parts you need
• Send Parts: Send parts to your friends as a free gift
• Complete Now: Pay Farm Cash to complete a stage of your Garden
• Move: Move your Garden
• Sell: Option to sell your Garden

Look Inside:

When you look inside your Garden, you will see four things:

• Progress Bar: The progress bar lets you know which stages in your garden you have completed, and which ones you have left
• Parts Required: See how many and which parts you need to complete your current stage
• Complete Now: Option to complete the stage for Farm Cash
• Send Gifts: Send parts to your friends as free gifts

These are the different parts your need for your Garden, and how you can get them:

Zen Sand
-Post a request to your feed
-Click on requests in your friends’ feeds

Yellow Bamboo
-Post a request to your feed
-Click on requests in your friends’ feeds


Stone Lantern
-Send a request directly to your friends and neighbors
-Get as a free gift from friends

As you upgrade your Garden, it looks better and better, and you can harvest more flower food from it the more you upgrade it!

Happy Farming!

Going for Gold: Compete in the Inaugural Zynga International Games

Like the rest of the world, here at Zynga we’ve been eagerly anticipating the arrival of the Summer Olympics.  We take play and competition very seriously and will be watching along as the best of the best in each country vie for their chance at glory. But because most of us will never get a chance at gold, we wanted to give our players the opportunity to experience the sensation of international competition by doing what we do best: playing! So today we are thrilled to unveil the Zynga International Games, where our players are the star athletes.

We’re bringing the heat to our arcade titles: Bubble Safari, Ruby Blast and Zynga Slingo.  Starting today through August 12, players have the chance to connect with others and compete for their country against other nations in a battle of wits and skill. You no longer have to be an athlete (or even run a mile) to win for your nation. And while you won’t be going for actual gold, we have some surprises in store for the winning team.

Here’s how to get started:

1. Join: Starting July 31, players will be able to sign up for a country team directly through the Inbox ofBubble Safari, Slingo and Ruby Blast.
2. Choose: Pick from 80+ possible countries you want to represent in the games based on your nationality, affection for an underdog or just your favorite!
3. Play:  Compete in Bubble Safari, Ruby Blast and Zynga Slingo to win the title for your chosen nation. You collect points every time you score a medal in Slingo, earn a star in Bubble Safari and collect a super ruby in Ruby Blast. It’s that easy!
4. Watch: Through August 12, watch the Zynga International Games leaderboard which will track the leading countries in real time.
5. Collect: ­­­­Final results will be available after August 12, and awards will be given to players from the winning countries.

So stretch those quads, er fingers, put your game face on and join us for the 1^st annual Zynga International Games. Check out your inbox today in Bubble Safari, Zynga Slingo and Ruby Blast for more info!

http://company.zynga.com/about/press-room/company-blog

FAQ - YoVille VIP Membership

Q: What is YoVille VIP Membership?
A:  YoVille VIP Membership is a recurring monthly subscription for YoVille with incredible benefits! You need to pay a recurring monthly subscription fee to avail these awesome benefits.

Q: What do I receive if I sign up for a VIP Membership?
A: When you purchase the YoVille VIP Membership, you get the following benefits:

 - Free 15 YoCash every week (Maximum of 4 times a month)
 - Access to an Exclusive Furniture Store
 - Special discount on selected Furniture items (includes existing Furniture items as well!)
 - 1 Complimentary Hair of your choice from each new theme’s first release

Undoubtedly there are added benefits for continuous subscribers. You will be entitled to receive the added benefits from the third continuous month of your VIP Membership Plan! This will be applicable to all old as well as new subscribers and will be considered from the date of subscription and you will be automatically upgraded to a VIP Gold Member and be entitled to receive the following benefits at no extra cost:

-All existing VIP Membership Benefits
-Additional 5 Yocash Every Week! (Maximum of 4 times a month)
-An additional free hair from the second release of every theme!

Please note that if you cancel your membership and re-subscribe, these benefits will be revoked and you will have to wait for the third month of VIP Membership to receive them once again.



Q: How do I find the Furniture Items which are exclusive for VIP Members or are discounted for VIP Members?
A: Please visit the Furniture Store by clicking on Map>Furniture Store and navigate to the VIP Furniture Store.

Step 1:



Step 2:


Step 3:



In the VIP Furniture Store, you will see 2 sub-stores named “VIP Exclusive Furniture Stores” and “VIP Exclusive Discount Stores”. Visit these stores to buy VIP exclusive items or to avail discounts on selected Furniture items.

Q: When will I start receiving the Free weekly YoCash?

A: Once you sign up for VIP Membership, you will receive 15 Free YoCash every week and an additional 5 YoCash per week if you are a VIP Gold Member. The Free YoCash will be credited to your account once every 7 days(maximum of 4 times a month) starting from the date you sign up for VIP Membership.

For Example: If you signed up for VIP Membership on Wednesday, August 3^rd 2012, you will receive 15 Free YoCash on the same day that you subscribe and next free weekly YoCash on 10^th August, 17^th August and 24^th August. Since, you can get it only 4 times a month, the next 15 free YoCash (or 20 YoCash if you are a VIP Gold Member)  would be credited when you renew your VIP membership on 3^rdSeptember 2012.

 

Q: Can I choose any complimentary Hair of my choice?
A: As a VIP Member, you will be entitled to claim 1 Complimentary hair of your choice only from the first release of any new theme. Please note that this does not apply to the subsequent releases of the same theme. Both Male and Female hairstyles will be available for VIP Members to choose from.

As a VIP Gold Member, you will be entitled to claim 1 complimentary hair of your choice from the first and second release of any new theme. Please note this does not apply to the releases thereafter.

Q: What is meant by “subsequent release of the same theme”?
A: Usually, the Items related to each YoVille theme are released in parts every week. A theme in YoVille may have multiple releases including but not limited to – Items, Clothing, Accessories, Hair and more.
Being a VIP Member, you will be entitled to claim 1 complimentary hair from the firsthair release of each theme.
Being a VIP Gold Member, you will be entitled to claim 1 complimentary hair from the first and second hair release of each theme.

For Example: A new theme named “XYZ” releases on Tuesday, July 24, 2012 and includes an initial release of 8 hairstyles (both Male and Female).
As a VIP Member, you will be entitled to claim any 1 complimentary hair of your choice from the pool of these 8 hairstyles. Your next choice of complimentary hair will be available on the launch of the next new theme.
As a VIP Gold Member, you will be entitled to claim any 1 complementary hair of your choice from the first release and you would be able to choose 1 complimentary hair from the second release of the same theme as well.

Q: How long will my complimentary Hair be available?
A: You will need to claim your complimentary hair before the timers on the Hair (first release of a new theme) expire.  Please ensure that you watch out for the timers in the YoVille VIP Salon.

Q: How can I claim my complimentary Hair if I am a VIP Member?
A: When a free hair is available to be claimed, you will be notified through an in-game pop-up. Alternatively, you can visit the Salon and check for the complimentary hair availability.

The in-game pop-up will look like this:



Alternatively, visit the Salon and look out for the “VIP Exclusive Salon”





Enter the VIP Exclusive Salon and choose the complimentary hair which you would like to claim:



Q: How much does the YoVille VIP Membership cost? What are the modes of payment?
A: The VIP Membership costs $17.99 per month and is a recurring payment. You can either pay through your Credit Card or PayPal account through Facebook Subscriptions.

Q: Will the subscription renew automatically?
A: Yes, this is a recurring payment. Your subscription for YoVille VIP Membership starts from the date you purchase the Membership and you will continue to be billed on the same day of every month unless you cancel the subscription.

Q: Which payment options does Facebook support for VIP Membership?
A: Currently, Facebook accepts major Credit cards and PayPal as a mode of payment for VIP Membership.

Q: If I have purchased from Facebook before, do I need to enter my payment details again?
A: If your payment details are already saved with Facebook, you do not need to enter them again.

Q: Why do I see the VIP Membership priced in a different currency on Facebook?
A: If you’ve set a preferred currency other than USD in Facebook account settings, Facebook will automatically convert the current price of the Membership ($17.99 USD) into your preferred currency.  All monthly payments will also be made in the same currency and the conversion will be based on the current Foreign Exchange rate at the time of the payment.

Q: How do I sign up?
A: It is easy to sign up for YoVille VIP Membership. Please follow the steps listed below.
Step 1: Please click on the “Subscriptions” tab on the top navigation bar:



Step 2: Click on the “Buy” link which will present a pop-up in the game as shown below:



Step 3: Click on “Buy now for $17.99” button to initiate sign up for VIP Membership.

Step 4: When you click on the button in Step 3, you will be navigated to Zynga Subscriptions payment page which will have the details of the monthly Membership payment. Please click on Subscribe to proceed to next steps:
 


Step 5: This will bring you to the Facebook Payments screen where you can choose the mode of payment and enter payment details to proceed further:
 

Step 6: Enter your payment details and complete the payment



 
Step 7: Once your payment is successfully submitted, you will be notified through a confirmation pop-up:



You’ll also see a confirmation pop-up in the game as shown below:




Q: Why is there a $1.01 charge on my credit card statement from Facebook?
A: Please click HERE for the answer

Q: How can I change my credit card or PayPal details after signing up for VIP Membership?
A: Once you have signed up for VIP Membership, you’ll need to update details of any change in Credit card or PayPal account directly in Facebook. Please follow the below steps to update your payment information in Facebook:

Step 1:
Click on the “Subscription” link on the top navigation bar and select “Manage”:



Step 2: 
After clicking on “Manage”, you will be able to see the details of your VIP Membership. Please click on Subscription Details for further options:



Step 3:
Click on the Update link to update your current Payment details (PayPal / Credit Card):




Step 4:
Choose the desired payment method and click on “Change Payment Method” to proceed with updating your payment details:



Q: How can I cancel my VIP Membership?
A: If you are an existing VIP Member, you can cancel your VIP Membership by following the steps below:

Step 1
Click on “Subscription” > “Manage”



Step 2:
Click on “Cancel Subscription” to initiate cancellation:




Step 3:
Confirm the cancellation by clicking on “Cancel Subscription” button:



Step 4
Confirm the cancellation on the Facebook prompt:




Once you confirm the cancellation, you will receive a notification pop-up and a notification in game:





Q: If I cancel the VIP Membership before the end of the month do I get a partial refund?
A:  Your benefits will remain intact until your subscription expires on your next renewal date. You will not receive a partial refund while you are enjoying these benefits. You will not receive any future billing from us once you cancel the subscription.

Q: If I cancel the VIP Membership, do I lose the VIP Membership benefits which I received while I was a member?
A:  The VIP Membership benefits which you have already received from game for being a VIP member will remain intact in your account until the Membership expires. After you cancel the VIP Membership, you will continue to receive benefits till the next renewal date (on which your VIP Membership will expire).

Q: How can I reinstate a cancelled VIP Membership? Will I be charged again if I reactivate VIP Membership before it expires?
A:  If you have cancelled your VIP Membership and it hasn’t expired yet, you can choose to reinstate the subscription by clicking on the “Reinstate Your Subscription” link as shown below. If your VIP Membership hasn’t expired, you will not be charged for reactivating it.



Choose the preferred payment option and click on Reactivate Subscription button:



Once you complete the steps above, you will receive a confirmation pop-up:



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Free Grills! -->http://zynga.tm/b71

Current Issues and Bugs

Listed below are some of the current issues the Hidden Chronicles Game studio is actively investigating and working towards resolution. If you are experiencing any of the below issues, we recommend you click through the article and then click on "Please Fix" button as an alternative to contacting support. 

Issues and their workarounds:

• Getting an out of sync or pop-up saying "The artifacts have become unstable"- ClickHERE
• Gifts not going into the inventory after accepting them- Click HERE
• Game Feeds and Posting Help- Click HERE
• Energy missing from the bar- Click HERE

Issues under investigation:

• Luxury Dog House. Dog Agility Course - materials not being accounted for
• ZSC Message- "Package was left on your estate" but no package showing.
• Unable to remove neighbors. Please contact the Hidden Chronicles customer support and we will be happy to help you remove your neighbors.

Knowledge is the key! 
Check out the Hidden Chronicles Official Guides forum for a number of helpful guides, such as how to use storage and completing collections. 

We appreciate your feedback and thank you for your patience as we work with the Hidden Chronicles Game studio to resolve these issues.

Game or Free Gifts Page Cut Off or Loading Issues

Howdy Pioneers!

We are currently experiencing and issue where the Free Gifts Page and Game are cut off on the bottom. It appears to have happened last night when Facebook pushed an update. We are currently working with Facebook to correct these issues. There is one work around for the Neighbors Bar across the bottom which is going to Full Screen. This should help you with your Neighbor Bar, Inventory, and Marketplace till we are able to resolve the issue.

We are also seeing some players reporting excessive loading issues. We are currently looking into this issue here and hope to find what is causing this issue for you soon.  If you are experiencing this loading issue we are looking for additional examples to help get this resolved as quickly as possible. If you are having this issue, please feel free to fill out the following form here.