Out of Sync when making craftshop goods - Resolved

Update: As of 11:30, this issue has been fixed! Thank you for your patience!

Starting late evening on 6/30/11, some players are experiencing an out of sync error when attempting to "make" goods in the Craftshop. Our FarmVille team is working to address this problem and we will resolve this issue as soon as we can.

- FarmVille Customer Support

New Backpack Filter Tabs

Treasure Isle players have been mentioning for a long period of time how messy their backpacks were getting.
We have introduced a series of filter tabs to help players find items in their backpack.
The new filter tabs are:

[All] is the default tab and how the backpack was previously displayed

[Energy] Displays Fruit, Energy Packs, Candy, Box of Chocolates, etc that players use to refill their energy

[Tools] Bait, Oxygen, Feather, Shovels, Sea Grant, Chest Keys, Bombs, Mayan Jewels, Special Delivery Crates, Turtle Eggs and many more

[Decorations] Plans, Relic Bases, Gem Mine, Tiki Torches, Banana Tree, Black Pearl, Garden Hut, Happy Rainbow, and your Animals (Lemur, Panther, etc)

[Materials] Aqua Vitae, Diodes, Dye, Ectoplasm, Fire, Frosting, Glue, Gold, Marble, Mittens, Nails, Oil, Metal, Paint, Planks, Rocks, Scarf, Seeds, Shells, Slush

[Other] Gems, SPF-3000, Map Fragments, Night Sine, Golden Tickets, and some Quest Items
Things that should not count towards the backpack limit are mainly items now located in the Other Tab (some items in this tab DO count towards your total, like Quest Items, we are still working on the best way to have these item displayed in your backpack):

• Gems
  
• SPF-3000
  
• Map Fragments
  
• Golden Tickets
  
• Holiday items - Snowflakes, Treats for Halloween Pumpkin, RSVP invites for Thanksgiving table

Fire Shovels have their own HUD icon with a counter; and will no longer appear in the Backpack.  They are displayed when visiting a map where players can use their Fire Shovels.


[Gems]

Gems DO NOT count towards your backpacks's total items.

Gems also only display 3 digits.  Meaning if you have 999 gems, you will see 999.  And, if you have 1000 gems, you will only see 100.  Even if you are only seeing 100 and you know you have over that amount of gems, they are all still there. You can use a few gems to go below 1000 to verify your total.

Problems with the slow cooker

O Hai chefs,

While grandma was pulling the slow cooker from her closet, she dropped it and now it's broken.  Some of our fellow chefs noticed that they may not see the goals for the quest, lose progress (the quest is not recognizing progress), or may even get charged for placing the cooker.

We've notified our engineers and they are currently looking into these issues. We deeply apologize for the inconvenience this is causing you and we hope to have it resolved soon.

We really appreciate your feedback and we will work hard to quickly resolve issues our players report. If you are experiencing an issue while playing Cafe World, you can help by taking the time to "Vote" on the button below, this helps our engineers prioritize and quickly improve the game play of Cafe World.

Thanks for your patience and understanding.

Green Line Above Bess' Stallion

We are aware of an issue where a long green line has appeared above Bess' stallion. You can use the move tool to move the stallion to get access to items beneath the line.

We are working as quickly as possible to resolve this issue. Thanks for your patience!

Locked from planting LE Star Flower crop

As of 6/29/11, some players are reporting that they have purchased the Star Flower crop license, but the seeds are locked in the Market.

The FarmVille team is working to fix this issue as soon as possible.

-FarmVille Customer Support

Zynga eCards temporarily unavailable from Zynga.com

Zynga has temporarily suspended the Zynga eCards program from Zynga.com/gamecards. You can still buy physical game cards at a store near you, or you can buy credits in-game. We apologize for this inconvenience.

Unable to load and seeing "unreg" neighbors 6/30/11

Loading Issue - Resolved
Starting at 6pm PST on 6/30/11, some players are reporting that they are unable to load their farms. We have resolved this issue.

Unreg Neighbors - Still under investigation
Starting at 11am PST on 6/30/11, some players have noticed additional neighbors on their neighbor bar that are marked as "unreg". Please stay calm. We are investigating the problem and will work to remove these extra "unreg" neighbors as soon as we can.


-FarmVille Customer Support