Closure Announcement: Duck Dynasty, Zynga Slots and Riches of Olympus

To our Dear Spinners,

Duck Dynasty Slots, Zynga Slots and Riches of Olympus will be closing on April 30, 2015. If you have coins in your account, you can use them to access the game’s current content until then.

We don’t take the decision to sunset our games lightly but we made the tough decision to close these games so our team of game makers can put their passion, energy and time into developing other content for you. As a Thank You, we have a special coin gift for you in either Hit It Rich! or Wizard of Oz Slots. Click on the link below to select your game and we’ll add the Thank You gift to your account shortly.

You must have an existing account in both Duck Dynasty Slots, Zynga Slots, Riches of Olympus and the game you wish to receive the gift in. If you do not have an account in one of these games and want to start playing, please create your account before requesting your gift. You can redeem the gift until April 30, 2015.

Duck Dynasty - http://zynga.tm/DDForm
Riches of Olympus - http://zynga.tm/ROOForm
Zynga Slots - http://zynga.tm/ZSForm

Thanks for your time in playing our slots games! We look forward to seeing you in our other great slots games.

Zynga

Crash, Loading and Freezing Issues.

Hi Spinners,

Many issues (loading, crashing...) can be resolved in the following ways. First of all, make sure that your device is connected through Wi-Fi, 3G, 4G or LTE.

1. Restart your App. 

iOS Device: How to force close IOS7

- Restart and Force-close your app by double tapping the "Home" button on your iOS device


- All your applications will appear on your screen. You can swipe right/left to find the application you would like to force close.


Swipe the application you wish to close upward!


Tip: **Did you know that Apps are still open when you press the "Home" button? You may be surprised to see how many Apps are currently open on your device. In some cases you can save battery life by reducing the number of open apps!**

2. Update Game. Make sure you have the latest version of your app.  Go to iTunes Store to update your app.
3. Uninstall/Reinstall the App.Please note that your account/progress will not be affected by re-installing the game.

iOS Device:

- Hold any icon on your device until all of them start to shake; you will see an "x" next to each app that you can delete.

- Touch the "x" of the app you wish to delete. You may have to confirm the deletion and/or rate the app.
- Re-download the app from your iTunes.
- Open the App

We hope you find this information helpful and are able to get back to playing Zynga Mobile games!

KNOWN ISSUE: Zeus machine still locked

Hi Spinners, 

the issue with Zeus Machine has been fixed. We thank you very much for your patience. If you're still having an issue to load Zeus, please kill the app and install it again. 

After that, go to Options > About.  Your Version and Data Version should look like this:

·         If you are a new install, you should see Version: 4.1.30 and Data version: 1.1.34

·         If you were in the broken state , you should see Version: 4.1.30 and Data Version: 4.0.31

·         If you never updated to Zeus, you should have Version: 4.0.26 and Data Version: 4.0.31

If you have any issue, please fill our "Report Bug Form" 

We appreciate your cooperation as we continue to improve your game experience with Riches Of Olympus. 

Riches of Olympus Team.

Zynga Casino Launches Riches of Olympus

Barry Cottle, Executive Vice President of Games and head of the Zynga Casino franchise, sent the following email to employees today announcing the launch of Riches of Olympus.

***********************

Team,

Building on last week’s earnings momentum I wanted to share an exciting update from Casino.

I’m proud of our team’s progress over the last few quarters to grow and sustain the Casino franchise as well as our commitment to delivering more new mobile hits for players. I’m excited to share that the Casino team just launched our new mobile slots game – Riches of Olympus – now available to consumers worldwide on iPhone, iPad and iPod touch.

Slots is a hot growth area for the Casino franchise and our teams have been moving quickly to deliver unique, high quality games like Riches of Olympus and Hit it Rich!  which launched in Q4 and features iconic brands like Sex and the City and The Wizard of Oz.

Social slots players expect authentic, Las Vegas-style gameplay, stunning design and all the action and excitement found on the casino floor. I’m proud to say that the Riches of Olympusteam over-delivers for consumers on all three.

Mobile-first Riches of Olympus gives players an authentic slots experience they can enjoy with their friends anytime, anywhere. The game surprises and delights with cutting edge mobile slot mechanics including sticky wilds, mega stack symbols, unique reel arrays and burst wilds. Players can also take their chances on mini games like the roulette wheel, to double and quadruple winnings.

As we said last week, Zynga is getting back to its roots of innovating on social and I’m proud to say that Riches of Olympus is the most social slots game available. The game invites players on a visually-stunning journey through ancient Greece, where they chart their progress as well as compete and send gifts to their friends on a social progression map, a first of its kind in the Casino category. Facebook Connect gives players the opportunity to play with their friends and seamlessly sync game play between their phone and tablet. Riches of Olympus also features an offline mode providing a consistent experience without the need to be online.

Even if you’ve never played a mobile slots game, one thing is immediately clear when you playRiches of Olympus – our teams nailed the fit, finish and polish. The game unfolds in stunning chapters based on familiar Greek mythology storylines like “Clash of the Titans.” Individual slots are inspired by favorite Greek heroes and villains as players work through increased challenges and bigger wins featuring Aphrodite, Medusa, Pegasus, Perseus, Poseidon and Zeus themed games. Our teams brought these fabled heroes to life through the sights and sounds of a modern casino and by combining classic themes with cutting-edge gameplay mechanics.

Please join me in congratulating the Austin-based Riches of Olympus team. As Don said last week, we expect 2014 to be a year of growth for Zynga and a landmark year for mobile. I believe it will be a particularly transformative year for the Casino franchise as we focus on delivering more breakthrough mobile experiences to our loyal customers around the world.

I encourage you all to download the game at www.AppStore.com and send me or Destry Davison your suggestions and comments – the team would love to hear from you.

Have fun playing and here’s to hitting the sticky wilds and mega free spins!

Barry

http://blog.zynga.com/2014/02/06/zynga-casino-launches-riches-of-olympus/

Riches of Olympus - Supported Devices and OSs

Hi Spinners,

Riches of Olympus is compatible with IOS 6+:

Iphone 4+
Ipad2 +
All Ipad mini models
Ipod touch 4th Gen +

The app is optimized for Iphone5

Riches of Olympus will be compatible with Android 4,2+ very soon!

Google Nexus 4,5,7-X, 7, 10-X.
Samsung Galaxy S S3-X, S4-X.
Samsung Galaxy Note II-X
Samsung Galaxy Tab 2-X, 2 10, 1-X
 

We hope you find this information helpful and are able to get back playing Zynga Mobile games!

Riches of Olympus Team.

Help with Facebook connecting (Riches of Olympus)

Hello Spinners!

If you are unable to connect your game to your Facebook account, you may need to check your Facebook Settings on your device. 

- Go to your setting device:



- Go to your Facebook settings page:



- Check your connection with Facebook and authorize the game to connect with you:



- Go back to your game and allow it to access your basic profile:



We hope you enjoy your Slots game!

Riches of Olympus Team.

What shall I do when I contact Customer Support? (Riches of Olympus)

Hi Spinners, 

When contacting Customer Support, please make sure to include your Zynga Player/Device ID. You will find this ID by following these simple steps: 

-          Click Options in the lobby (bottom left-hand corner of screen)

-          Scroll down to the bottom and choose "About"

-          Please send us the ID number displayed

We hope you find this information helpful and are able to get back playing Zynga Mobile games!

Riches of Olympus Team.

Crash, Loading and Freezing Issues. (Riches of Olympus)

Hi Spinners,

Many issues (loading, crashing...) can be resolved in the following ways. First of all, make sure that your device is connected through Wi-Fi, 3G, 4G or LTE.

1. Restart your App. 

iOS Device: How to force close IOS7

- Restart and Force-close your app by double tapping the "Home" button on your iOS device


- All your applications will appear on your screen. You can swipe right/left to find the application you would like to force close.


Swipe the application you wish to close upward!

2. Update Game. Make sure you have the latest version of your app.  Go to iTunes Store to update your app.
3. Uninstall/Reinstall the App.  Please note that your account/progress will not be affected by re-installing the game.

iOS Device:

- Hold any icon on your device until all of them start to shake; you will see an "x" next to each app that you can delete.

- Touch the "x" of the app you wish to delete. You may have to confirm the deletion and/or rate the app.
- Re-download the app from your iTunes.
- Open the App

We hope you find this information helpful and are able to get back to playing Zynga Mobile games!

Riches of Olympus Team..   

Getting Started: Beginner’s Guide and FAQ

Hi Spinners!

Welcome to the magical world of Spinning!

Whether you are a newbie to slots or an avid spinner, we hope you have an excellent experience.

Here are a few FAQs to help you get started in Riches of Olympus!

Can I win Real money?

No. While Riches of Olympus strives for an authentic Casino experience, our games are strictly for entertainment purposes. All coins used in our Casino are intended for fun only and cannot be cashed out. Purchasing coins allos players to advance further in the Casino to higher-level machines and to play longer. 

Log in and enter to the Lobby:

From the Top Lobby, what can I do?

From the Bottom Lobby, what can I do?

Where are my friends?

How do I play?

It's simple, choose a Room, place your Bet and Spin!

How much can I win?

You wins will be determinate in function of the Room you are and your Bet. You can check the Pay Table for each room.

Go to the Pay Table:

Example of Pay Table:

Can I win Free Spins?

Players can win Free Spins. Free Spins behave differently in each room. You can find all in the Pay Table for each room.

Can I get a better reward?

Yes! Are you a real gambler? Each time you win, you have the possibility to double up.

Players can play up to 6 bets. While in the roulette room, players can choose between 2 colors. If they win, they will earn 2 times their win. 

Or they can choose one out of the 4 symbols. If they win, they will earn 4 times their win. 

I have run out of Coins. Do I get more free ones? 

Yes, you do! We'll offer you more free Coins every 4H. You will start with 500 coins which will increase when you are leveling up.

How can I get more coins?

At the bottom left of your screen, tap "buy" button to reveal the purchase tab. You will find diverse package that you can purchase via your Apple Store account. 
Our offer can change at any time and are not subject to availability. 

You friends can sent you coins once per day. You do not have any limit on how many gifts you can recede per day.  

We hope you find this information helpful and are able to get back to playing Zynga Mobile games!

Have fun spinning!

Riches of Olympus Team