Showing posts with label FarmVille. Show all posts
Showing posts with label FarmVille. Show all posts

Thursday, January 12, 2017

FarmVille - Where can I find the Leaderboard icon?

We've received reports that some pesky critters took the Leadeboard icon and it has gone missing.  We found out that new features get prioritized and number of icons seen is only 8. You may simply click the Starter Pack icon, travel to another farm, and refresh FarmVille for your Leaderboard icon to show in the game.

Tuesday, November 15, 2016

FarmVille - Why am I getting Whoa Farmer error?

We heard that some players are getting Whoa Farmer error while farming. We found out that it happens when collecting from the Snowy Pasture with an Elf Yak inside. Please not to worry as our team is already finding a way to fix it as soon as possible.

Thank you for your understanding

Sunday, November 13, 2016

FarmVille - Where are the VIP exclusive sale items?

Update:

VIP players will now see the fabulous limited time discounts when they open the game!

Here's a look at the pop-up when first logging into the game:
 

And here's a look at the Marketplace pop-up when you click "Take me there!"
 

Thank you for your continued support for FarmVille.

End of Update

---

The FarmVille team has found what was causing the pop-up for the VIP exclusive sales to appear as empty, and will have the fix at the earliest time.

In the meantime, our VIP players will be able to see these special items in the VIP tab in the Marketplace.
 

Friday, August 26, 2016

Enjoy Summer Fun Under the Sun with FarmVille: Tropic Escape!


As the long days of summer start to wane, whisk yourself away to the tropical place where adventure awaits year-round with Zynga’s newest game, FarmVille: Tropic Escape. Starting today, FarmVille: Tropic Escape is available to download for free on the App Store for iPhone and iPad and on Google Play for Android devices.
Set in an immersive, tropical-themed world, FarmVille: Tropic Escape lets players escape to their very own island adventure, anytime and anywhere. As players journey through a mysterious and exciting island, they can complete story-based quests to explore uncharted areas, uncover rare items and grab exotic goodies along the way. Embarking on creative crafting challenges, players can delight guests with tropical treats including piƱa coladas, sushi and flower leis. Trusty guides, such as Domingo, the island expert, and Chloe, the surfing and water sports pro, help uncover island wonders like the coral reef, smugglers cave and the mysterious shipwreck.
For the first time ever in a FarmVille game, players can earn daily rewards and in-game advantages by completing fun mini games, earning coins, gems and more to deck out their slice of paradise. Play with friends by trading crafts to obtain advantages across the island or create a social Beach Club and live chat tropical secrets and strategies with each other in real-time.
For more information on FarmVille: Tropic Escape, visit the game’s community channels onFacebookInstagram and Twitter.
Hit the beach today and make summer last forever with FarmVille: Tropic Escape!

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Wednesday, July 13, 2016

FarmVille - Passion Cherry Bushel not appearing when crafting Glass Tulip Vase?

** FIXED! **
Update
   as of July 11th, 2016 08:00 AM Pacific Time   

We are delighted to inform you that this has been resolved!


You may now be able to craft Glass Tulip Vase using Passion Cherry Bushel. Thank you for your patience while this issue was being looked into.
--End of Update--
---------------

We have received reports that when crafting Glass Tulip Vase, one of the requirement is the actual Passion Cherry crop instead of bushel.

 

Our team is already aware and currently looking into this situation. We'll update you as soon as we have resolved this.

Thank you for your understanding! 

Thursday, June 16, 2016

Not receiving tokens from your posts of friends posts (FarmVille)


In the post bellow you can find answer on those questions!

Not getting Tokens from Posts or clicking a friend's posts?

We are getting reports that players are not receiving Tokens from posted game feeds and from clicking a friend's post. Do not worry, we can assure you that you will get 3 Tokens per game feed (post every 3 hours).  

Helpers (clickers) get a max of 15 Tokens per day by clicking on friends’ feed posts. The limit will reset every 00:00 EDT.

Once you receive an error message when claiming a token from a friend's posted feed, you already reached the maximum tokens you can get from helping.

When your friend receives an error message while trying to help you, your posted game feeds reached maximum allowable clicks. 

Happy farming!



FarmVille issue - can't travel or loading farms



If you are having trouble with loading farms or traveling to another CS is familiar with those issues and team is working on fix. Whole post from Support Team you can see below.

Cannot load or travel to another farm?

We have received reports that some players cannot travel or load their farms. Our team is already aware and currently looking into this situation. We'll update you as soon as we have resolved this.

Thank you for your understanding! 

Sunday, June 12, 2016

FarmVille Issue (getting wrong Turquoise Pattern)



If you are getting wrong Turquoise Pattern when harvesting Cozy Treehouse read bellow text!

We received reports that players are getting a different Turquoise Pattern Moat when harvesting different stages of Cozy Treehouse. Our team is now working on a resolution to fix this situation and we'll update you once it's resolved. 

Thank you for your patience. 

Saturday, May 21, 2016

Posting to Facebook issue - FIXED! (Mafia Wars, FarmVille)

Yesterday, I got very short reply from Zynga Support about fixing posting issue. I've posted about that yesterday. Something about they may not be able to fix that issue because of mafia closure. 
Today, I've got another reply from CS in which they are delighted to inform me that posting issue has been resolved. 
Interesting, but only up to the moment of opening link attached in that reply. 
Problem was in Facebook in general, so and FarmVille players has the same problem, and when Zynga fixed posting problem for FarmVille and posting problem for Mafia Wars was automatic resolved. 

Zynga you deserve this!


this was posting problem from Mafia Wars


Reply from CS - today's


This is where is leading attached link from CS 



Friday, May 20, 2016

FarmVille - Cannot post to Facebook?

Update as of May 20th, 2016 08:00 AM Pacific Time

We have identified the issue with Feed Posts and our team is currently working closely with Facebook to have it resolved at the earliest.

Meanwhile, as a work-around, we have made a small change to help you publish Feed Posts. All manual feed posts will appear as a browser pop-up instead of a Facebook overlay.

In other words, you will be required to allow all pop-ups from "https://apps.facebook.com" on your browser to be able to post feeds manually, until we fix this issue permanently. Please read below for detailed instructions. 

Is your game is freezing when trying to post a feed? 
Please remember to click "Post on Facebook" and close the Facebook Feed pop-up window to avoid game freezing. Please re-load the game in case the game still appears to be frozen.



We sincerely regret the inconvenience caused and hope to have a permanent fix for this issue very soon.
If you have allowed posting permissions to FarmVille (auto-posting), you should be able to post without any issues. In case you have revoked the permissions, you can grant again using this link:http://zynga.tm/g0EVH

Instructions to allow pop-ups from apps.facebook.com:
You can choose to allow the pop-ups when your browser prompts you, as shown below.

 

 
In order to specifically add “apps.facebook.com” to your browser pop-up exceptions list, please refer to the steps below:

On Chrome:
  1. Open Chrome.
  2. Copy and paste this link on the address bar and press enter to open the pop-up exceptions manager:chrome://settings/contentExceptions#popups
  1. Type in “apps.facebook.com” as shown below to allow pop-ups
You can also access the pop-up exceptions window by following these steps:
  1. In the top-right corner, click the icon you see: Menu Chrome menu or More More.
  2. Click Settings.
  3. Click Show advanced settings.
  4. Under "Privacy," click the Content settings button.
  5. Under "Pop-ups," click Manage exceptions.
For more information, please refer the follwing link:

On Firefox:
1. Paste or type the following on the address bar to access settings:  
about:preferences#content
OR
Click on the settings menu as shown below:

 


 
2. In the Allowed Site - Pop-ups section, enter “apps.facebook.com” and click “Allow”

 

You can read more above instruction on the Mozilla Firefox support page here:
https://support.mozilla.org/en-US/kb/pop-blocker-settings-exceptions-troubleshooting#w_pop-up-blocker-settings

-----End of update-----


Update as of May 19, 2016, 6:56 PM PDT 
   

We are getting reports that players cannot post to Facebook as the share window just keeps on loading. Our team has already been informed and rest assured that we are working on this situation. 

While we are working on a fix, we have a workaround that might allow affected players to post once again. Please click this link to enable auto-posting in the app settings ( http://zynga.tm/g0EVH) instead of re-installing the game. 

Note: If auto-post is already enabled, the link will directly load the game.  

Thank you for your patience and support. 

Friday, April 22, 2016

FarmVille - Why can't I open Daily Delights and Bob's Berry Farm?

We've heard that players trying to check their progress in Daily Delights and Bob's Berry Farm are unable to do so. The team is already on the job to fix this to get you back on track with your progress with these features.

We will update the article once we have the great news!

Thank you for playing FarmVille!

Wednesday, April 20, 2016

FarmVille 2 - I've acquired all land expansions in my farm. Is that it?

Leveling up in the game gets more exciting when you know that you can expand your farm more, which is why we are happy to introduce four new expansion plots for your farm!

The newest land expansions that you can purchase is located at the farthest left area of your farm. It starts from the side of the road down to a new area beside the Mallard mill.

 
The expansion starts near the leftmost part of the road.

 
The last expansion is in a new area by the river and the Mallard Mill

How can I purchase all four plots?

Unlike before, where you can purchase plots of land adjacent that what you have purchased. New plots of land will only unlock in a linear form. This means that you need to purchase the uppermost plot first, followed by the one below until you reach the fourth expansion.

 
Second plot will only be unlocked once the first plot of land is purchased

 
You will be prompted by this message if you do not meet the requirements

In addition to these 4 new plots of land, we are also excited to tell you about the new "Streak" feature when unlocking lands (starting with the Level 32 expansion).

What is the Streak feature?

The Streak feature allows you to purchase the next expansion at a lower price within a given time. Once the countdown timer expires, prices will revert back to its normal price, and you must need to reach the level thresholds to purchase these plots with Coins alone.

When will my Streak Sale expire?

The Streak Sale will be available in your farm for 14 days, while the 4 newest plots of land will be on Streak Sale for 30 days. This gives you enough time to reach the next level thresholds.

So what are you waiting for? Level up and expand your farm now!

Wednesday, February 3, 2016

FarmVille - What is new in the Sheep Breeding feature?

You will get 6 new unique patterns of Rams & 1 uniquely colored Ewe in your Sheep Pen for free.


However, all old and new patterns will be available in the Market, they will have the breedable tag to them. Please note that new sheep patterns can breed with the old ones. 

Monday, December 21, 2015

FarmVille - Unable to plant Celestial Camellia?

Howdy Farmers!

We're glad to inform you that we have removed the mastery requirement of similar space-themed crops to plant the Celestial Camellia! It's now easier to get its Bushels to build and upgrade the Santa's Home Factory buildable!

Looking for more information about Farming? Visit our official FarmVille Blog and Feature Guides & How To's pages!


FarmVille Player Support

Wednesday, December 2, 2015

Gift Box Update! Recent Tab FAQ

Howdy Farmers!

We've made it easier for you to find the rewards and gifts you've received in the game! From the Gift Box, you will see the new Recent Tab.

Q: What is the Recent tab?
A: The Recent tab is the newest in the Gift Box feature where you can find the latest items added to your game. This can help you find the rewards for quests which may be needed for future tasks as you continue to progress with the quests.



Q: Why am I only seeing 3 pages in my Gift Box?
A: The Recent tab shows the latest 18 items that you've earned from quests, feed posts, and other features.

Q: Can I still see all the contents in my Gift Box?
A: Your Gift Box now opens on the Recent tab by default, but no worries as you can move to the other tabs.

Happy Farming!

Looking for more information about Farming? Visit our official FarmVille Blog and Feature Guides & How To's pages!



FarmVille Player Support

Sunday, November 29, 2015

ZSC (Request Envelope) Update

Howdy Farmers!
We have made it easier for you to Accept and Send requests and gifts!
Multiple gifts of similar category in ZSC will only require a single click to Accept and Send!
In addition, we have also fixed the issue with Request Envelope where the accepted gifts were seen in the inbox again after reloading, preventing a few players from emptying the outstanding requests.

ZSC
We hope you like the change. Click here to share this with fellow Farmers!
- FarmVille Team      

Friday, November 20, 2015

FarmVille - Incorrect ranking for Farmstand and Leaderboards?

Update: 11/19/2015, 1:00 PM, PST

Good News Farmers!

We have fixed the issue with the incorrect Leaderboard rankings in the Farmstand. You can now see the correct rankings as you move up the Leaderboard!

Thank you for your patience.

Happy Farming!

====

We found that the Farmstand and the weekly Leaderboard challenges don't rank the participants accordingly. The Farmhands are working to fix this immediately.

While we appreciate your reports about this situation, there is no need to contact Support at this time. Please click here, choose the category which corresponds to the issue you are experiencing, and fill up the form.

Looking for more information about Farming? Visit our official FarmVille Blog and Feature Guides & How To's pages!


FarmVille Player Support

Friday, October 30, 2015

FarmVille - Missing farms from the Travel menu?

Howdy Farmers!

We've been alerted that some farmers are unable to find certain farms like the Mediterranean Riviera on the Travel menu. We are aware of this issue and are investigating the cause and potential solutions to it. Rest easy that we have our best people on the job to get you back to the missing farms!

While we appreciate your reports about this situation, there is no need to contact Support at this time. Please click here, choose the category which corresponds to the issue you are experiencing, and fill up the form.

Looking for more information about Farming? Visit our official FarmVille Blog and Feature Guides & How To's pages!


FarmVille Player Support

Monday, October 26, 2015

FarmVille: Harvest Swap - Something Spooky is Coming to the Farm!

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It’s Halloween in FarmVille: Harvest Swap and just in time for the most bewitching night of the year, Elvira is bringing her friends to the match-3 Farm!
Beginning today through October 31, the legendary Mistress of the Dark will be casting a spell over FarmVille: Harvest Swap, filled with new and exciting challenges and rewards for players.
During Elvira’s Spooktacular event, players at all levels can collect Elvira’s pet bats to win valuable rewards including Unlimited Lives, Shovels, Wheelbarrows and Diamonds. Every level win grants 10 bats – helping players gain strategic advantages as they progress throughFarmVille: Harvest Swap. The more you play alongside Elvira, the more bats and rewards you’ll win!
Elvira shared her excitement about teaming up with FarmVille: Harvest Swap, “Halloween is obviously my favorite time of year and I’m thrilled to partner with FarmVille: Harvest Swap to bring my spooky magic to the mobile farm. It was an amazing experience working with the team to create my in-game avatar – I think they captured the Mistress of the Dark perfectly! In FarmVille: Harvest Swap, players can join me in celebrating Halloween this year in a whole new way.”
Elvira will vanish from FarmVille: Harvest Swap at the stroke of midnight on Halloween, so be sure to join in on the spooky, swapping fun today!
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