Prize Machine - Charging free play

Hi Farmers,

 

We are aware that you may be getting charged for the Prize Machine free play. We are currently investigating the cause of this issue and hope to bring a resolution to you soon.

 

If you do not require a response from Customer Support, we recommend you click on "Please Fix" as an alternative to contacting us. 

 

How does vote to fix work? By clicking on "Please Fix", this tracks the number of customers that have been affected by the particular issue. Daily and weekly reports are sent to the Game studio with the number of the players that clicked on the button, specific to the issue listed above. 

 

Thank you, 

 

Zynga Player Support - Connecting the World through Games

Current Issue - Grandpa's Stove

Hello Chef,

We received from our fellow Chefs reports that once they complete Grandpa's goals their stove still shows at 7. 

The Studio is currently working on fixing this.

We thank you for your patience and understanding.

Both Customer Support and Studio are aware of this issue so, there is no need to submit and incident. You will, however, be helping us to keep track of how many Chefs are affected by this by clicking the "Please fix" button below.

Your fellow Chefs!

FREE Chips (Zynga Poker)

Free Chips! --> http://zynga.tm/f7C

Free Hog Chow (Pioneer Trail)

We're giving away Free Hog Chow to anyone that clicks on this link! Share this with your friends so they can get one too!

http://zynga.tm/n5V <-- Get a Free Hog Chow Now

FREE XP (CityVille)

CITYVILLE: Free XP! What level are you? Leave a comment on this post to tell us! 
Click "LIKE" and "SHARE" if you want more  FREE point 
http://zynga.tm/n5U <--- Get your FREE XP!

FREE KEYS (Zynga Bingo)

The Bingo Fruit Punch Leaderboard race starts now! 
1 point for every bingo scored in the Fruit Punch Room. Ends Monday at 11:59pm PST! The top 10 win BINGO CASH!


FREE keys to get you started → http://zynga.tm/g7B

Guide to VIP Membership

Join now for special benefits and exclusive access!

Benefits:

• Weekly City Cash
• Weekly Energy
• Free Expansion
  

Summary FAQ

• Q: What are the prerequisites for this feature?
  A: This feature is available to players level 10+ within the United States and Canada.
  
• Q: Where can I sign up for a VIP Membership?
  A: There are multiple places to sign up for a VIP Membership including an icon on the right hand side, a join now button on the neighbor ladder, and the Subscriptions tab above the game.
  
  
  
  
  
  
  
• Q: Are Subscriptions a Monthly Fee?
  A: Yes, by starting subscriptions with a Zynga Game, you are authorizing Zynga to charge you a monthly fee at the then current rate. Your subscription will continue on a month to month basis unless and until you cancel your subscription or we terminate it. Please visit the Subscription Terms to learn more.
  
  
  
  
• Q: Do I spend City Cash or Real money to purchase a VIP membership?
  A: This item is purchased with real money.
  

Step by Step Guide: Signing Up

1. Once you have reached level 10 or above you will see the following icons and tab. You can click on the pop up, icons, or Subscriptions tab to sign up.
   
   
   
   
   
   
2. For easiest sign up click on the Subscriptions Tab and click the "Subscribe" Button. Note: Price stated below is not actual price.
   
   
   
   
   
   
   
3. This will open the following payment pop up. Please choose your payment method and click "Buy Subscription" to proceed. Note: Price stated below is not actual price.
   
   
   
   
4. You will then receive confirmation of your purchase and when to expect your next date.
   
   
   

Step by Step Guide: Redeeming Your Subscriptions

1. After completing your purchase you will received a confirmation that your membership is active. Click the "Play Now" button above the game to redeem your rewards.
   
   
   
   
2. This will bring you into the game to be able to redeem your rewards.