Vampire Wars on MySpace FAQ

NOTE: We regret to announce that our relationship with MySpace will be ending on July 11th, 2012. As a thank you for playing, we’d like to give you a bonus package worth 1000 favor points on your Facebook Vampire Wars account.

Q: Why is Vampire Wars on MySpace shutting down?

A: We apologize to all MySpace players that we are closing our game on this network. It was a tough business decision that we had to make in the interest of the entire Vampire Wars Franchise.

 

Q: When will this happen?

A: The phase-out period will begin on June 25th 2012. After the transition period, Vampire Wars on MySpace will no longer exist. The Migration option will be active until July 11th 2012.

 

Q: Will my existing account be converted so that I have the same statistics/progress/items?

A: Lack of clan members when one starts is one known shortcoming. But please use the http://forums.zynga.com/forumdisplay.php?9-Add-Me to add new users – to facilitate getting new clan members.
 

Q: Why do I seem to have additional items after migration?

A: If you already possess Familiars, Artisans or Avatars in your Facebook account, those items may remain in your account post migration and will not be over written.

 

Q: Is there a minimum level for migration facility?

A: Yes, the migration facility is available only for those who are on level 10 and above. For those at lower levels, we encourage you to start afresh on Facebook.

 

Q: What’s the benefit to playing on Facebook.com?

A: Vampire Wars in facebook.com is constantly maintained and has additional items on store, more features and functionality. It includes:

* New themes 

* Exciting features (Old Blood, Avengers Mission Tier, Elder’s Retreat, Crates and many more)

* Wider range of items in store

 

Q: What do I do with the PIN generated?

A: You will need to login to http://apps.facebook.com/Vampiresgame (install the game if not already) and then provide the PIN in the Migration tab next to the Elders Tab in right hand top corner.

 

Q: What if I lose the PIN generated?

A: PIN, which is generated for the purposes of migration will be available as long as the migration option in MySpace is available (11th July, 2012). The link will generate the same key for the same MySpace player each time.

 

Q: What if I already have a Facebook account?

A: You may opt to migrate the MySpace Vampire Wars account which will overwrite the Facebook Vampire Wars account details. Alternatively, you can decide not to migrate and continue playing Vampire Wars on Facebook. 

 

Q: Can I migrate to an alternate Facebook account & play using two accounts?

A: No. As per Zynga Terms of Service, “You shall not have more than one Account, per platform or SNS, at any given time, and shall not create an account using a false identity or information, or on behalf of someone other than yourself”.

 

Q: Can I get a refund instead?

A: Refunds are not permitted.

 

Q: Why couldn’t you give us more advance notice or time to play on MySpace?

A: We apologize for the suddenness of this transition. For a variety of technical and data integrity reasons, it was necessary to announce and perform the transition at the same time. As a good will gesture, we are offering a Bonus Package worth 1000 favor points for all those who migrate Vampire Wars from MySpace to Facebook.