Billing Help Center - Overview & Frequently Asked Questions

Zynga is the #1 social gaming company on the web. Zynga was founded specifically to add a social element to casual online games, because we love games and we love them most when we're playing with friends!

Listed below are key billing related issues organized into key topics to help you navigate:  

Billing Help Center - Game Currency & Facebook Credits - Facebook Credits are a virtual currency you can use to buy virtual goods in all games on the Facebook platform.

Billing Help Center - Game Cards / E-Cards - Zynga Game Cards are also known as Gift Cards or Zynga eCards (virtural game cards).

Billing Help Center - Special / Limited Time Promotions - Promotions and sales vary depending on each Zynga game and will only be available for a limited time

Billing Help Center - Purchasing FAQ's - Common purchase related billing questions
 

If, the above topics do not help you with your inquiry and you need to contact our Billing Department, please submit an email. Remember to provide your Social Network User ID and your full name as it appears on your credit card, the amount purchased, and date of transaction.

Zynga's billing support hotline is also available 24 hours a day, 7 days a week (including holidays) for billing related issues only. Our hotline can be reached at 1-800-762-2530. 

For Technical Issues regarding your gameplay, please submit a support request by "clicking here" as our billing team will not be able to assist with any technical issues.