White screen when loading CastleVille Legends

Hello Adventurers,

We've received reports that some of you are stuck on a white screen when attempting to load the game using a web browser (like Chrome, Firefox or Internet Explorer). Rest assured we're aware of this and are actively looking for a resolution.

For the meantime, if you have a mobile device, you may download the game for free through the following links:

• Android - Google Play Store
• iOS - iTunes App Store
• Kindle - Amazon App Store

Make sure to connect your game to Facebook for your progress to sync.

There's no need to create a support ticket, but you can help us track affected players by clicking on the "Fix it, Zynga!" button below. We will update this article once we find a fix!

Thanks for you patience and continued support.

CastleVille Legends team

Click here if you are also having this issue.Fix it, Zynga!

CastleVille Legends - [FIXED] Are you looking for your Pink Jackalope bunny?

Hail Adventurers!

We are happy to tell you that the High Wizards Council has successfully created a fix to help you receive your beloved Pink Jackalope after completing the "Zapping the Gloom" event.

To get the fix, simply force close the game by following the steps outlined HERE.

Thanks for playing CastleVille Legends!

CastleVille Legends Player Support Team

CastleVille Legends - The Tower Event

Greetings Adventurers!

Let us all welcome Hazel as she changes her heart from being the Dark Wizard's apprentice to helping Magnus just before the Gloom spreads across the Kingdom!

The Event "The Tower" is broken up into three consecutive Chapters that unlock over time.

If you are level 27 or higher, you will see the following pop-up. Click on the “Let’s go!” button to begin.

"The Tower" Event Quests

Complete each chapter to earn awesome rewards including new Mystery Rewards and unlock the Ultimate Reward! Each chapter will unlock over time. To see the current chapter, click on the Progress Bar at the bottom of the screen. 

The first tab of the Event Center shows all the chapters required to complete the event. Quest chapters have a number of quests to complete, and new quests unlock after a certain time. The Day Counter will show you how long until a new chapter series unlocks automatically. You can see more details on a quest by clicking the Continue (if you have started the quest) or Accept (if you have not started the quest) button

In addition, your Progress Bar will fill up for each task you complete.  

A little tip from Giovanni: your progress will only be counted for crafted or collected items from workshops, resources or Places of Legends if the Progress Bar is visible in your kingdom. To further guide you in counting your items towards the event quest, click HERE.

From the Overall Progress tab of the Event Center, click on the “Quests” button to access those particular quests (see image below)

Each chapter starts with the first quest unlocked. As you complete each quest more will unlock every few days. In addition, every week a new set will unlock.

Final reward for this event:

Chapter Quests:

Chapter 1:

The Wizards Apprentice 1 of 4

• Craft 10 Potpourri

• Craft 8 Fire Blossom Lanterns

• Free Hazel

The Wizards Apprentice 2 of 4

• Craft 4 Fizzy Blueberry Juice

• Craft 8 Squash Soup

• Craft 4 Lemon Carrot Jams

The Wizards Apprentice 3 of 4

• Craft 4 Spellbound Bandages

• Craft 3 Mandrake Carrot Elixirs

• Craft 3 Jade Clover Necklaces

The Wizards Apprentice 4 of 4

• Craft 5 Iridiscent Potions

• Craft 2 Phoenix Lanterns

• Expand to the Dark Wizard's Tower 3 times

Chapter 2:

Walking the Path 1 of 4

• Craft 8 Enchanted Shields

• Craft 6 Obsidian Blades

• Explore the Dark Wizard's Tower with Rafael 4 times

Walking the Path 2 of 4

• Craft 10 Dragonwing Torches

• Craft 6 Purple Spangle Elixirs

• Send Magnus, Rafael and Hazel to the Dark Wizard's Tower 3 times

Walking the Path 3 of 4

• Craft 8 Rose Candles

• Craft 8 Jasmine Perfume

• Explore the Butterfly Oracle with Bluebelle 5 times

Walking the Path 4 of 4

• Craft 9 Reinforced Gloves

• Craft 7 Fizzy Lavender Nectars

• Explore the Dark Wizard's Tower 4 times

Chapter 3:

Shards of Triumph 1 of 4

• Craft 4 Silver Gloves

• Craft 8 Stardust Lanterns

• Collect 4 Crystal Shards

Shards of Triumph 2 of 4

• Craft 8 Floral Wax

• Craft 6 Honey Bandages

• Craft 4 Power Crystals

Shards of Triumph 3 of 4

• Craft 8 Lucky Clover Potions

• Craft 8 Basilisk Necklaces

• Send Magnus, Rafael, Yvette, Bluebelle, Meryl, Giovanni, Bayoo and Hazel to the Dark Wizard's Tower

Shards of Triumph 4 of 4

• Craft 8 Apple Blossom Wreaths

• Craft 8 Magical Jasmine Tea

• Fully Tend 4 Large Fireworks Crates

Enjoy the game adventurer!

CastleVille Legends Player Support 

CastleVille Legends - How to load your Event Progress

Hello Adventurers!

We are aware that some of you have issues with the event progress after updating your game.

To have your event progress show accordingly, make sure to download the latest game DLC version (4.1.137.dlc.138). Kindly check your AppStore to get the latest game update. 

Here's a link to the AppStore: CASTLEVILLE LEGENDS

Enjoy the game Adventurer!

CastleVille Legends Player Support

CastleVille Legends - Zapping the Gloom event

Greetings Adventurers!

 

Giovanni’s Gloom Zapper is almost complete and we’ll be heading to the source of the Gloom.

 

The Event “Zapping the Gloom” is broken up into two consecutive Chapters that unlock over time.

 

 

If you are level 27 or higher, you will see the following pop-up. Click on the “Let’s go!” button to begin.

 

“Zapping the Gloom” Event Quests

 

Complete each chapter to earn awesome rewards including new Mystery Rewards and unlock the Ultimate Reward! Each chapter will unlock over time. To see the current chapter, click on the Progress Bar at the bottom of the screen. The first tab of the Event Center shows all the chapters required to complete the event. Quest chapters have a number of quests to complete, and new quests unlock after a certain time. The Day Counter will show you how long until a new chapter series unlocks automatically. You can see more details on a quest by clicking the Continue (if you have started the quest) or Accept (if you have not started the quest) button

In addition, your Progress Bar will fill up for each task you complete.  A little tip from Giovanni: your progress will only be counted for crafted or collected items from workshops, resources or Places of Legends if the Progress Bar is visible in your kingdom. To further guide you in counting your items towards the event quest, clickHERE.

 

From the Overall Progress tab of the Event Center, click on the “Quests” button to access those particular quests (see image below)

 

Each chapter starts with the first quest unlocked. As you complete each quest more will unlock every few days. In addition, every week a new set will unlock.

 

Final reward for this event:

 

Chapter 1 is as follows:

 

Quest 1:1 “Geometry of Shadows 1 of 4”

• Craft Ember Cleansers
• Collect Fragrant Spices
• Craft Opal Dragon Horn Rings

 

Quest 1:2 “Geometry of Shadows 2 of 4”

• Craft Phoenix Fire Potions
• Collect Spellbound Orchid
• Craft Dragon Scale Necklaces

 

Quest 1:3 “Geometry of Shadows 3 of 4”

• Collect new Enchanted Nectars
• Craft Purple Spangle Elixirs
• Collect new Mandrake Root

 

Quest 1:4 “Geometry of Shadows 4 of 4”

• Craft Spellbound Bandages
• Craft Lucky Clover Potions
• Craft Copper Gauntlets

 

Chapter 2 is as follows:

 

Quest 2:1 “All the World 1 of 4”

• Send Yvette to Mount Cinder times
• Craft Camping Tents
• Craft Fire Blossom Lanterns

 

Quest 2:2 “All the World 2 of 4”

• Craft Toy Phoenixes
• Craft Fire Blossom Elixirs
• Craft Fiery Hot Jam

 

Quest 2:3 “All the World 3 of 4”

• Craft Enchanted Shields
• Craft Copper Shades
• Send Giovanni, Meryl, and Magnus to Mount Cinder a number of times

 

Quest 2:4 “All the World 4 of 4”

• Craft Ember Cleansers
• Collect new Mandrake Roots
• Craft Dragonwing Torches

 

Enjoy the game adventurer!

 

CastleVille Legends Player Support 

CastleVille Legends - The “Giovanni’s Great Machine” event

Greetings Adventurers!

 

Giovanni’s showing off and been planning to make a machine that will clear the Gloom. Let’s give him a hand!

 

The Event “Giovanni’s Great Machine” is broken up into two consecutive Chapters that unlock over time.

If you are level 25 or higher, you will see the following pop-up. Click on the “Let’s go!” button to begin.

 

“Giovanni’s great Machine” Event Quests

 

Complete each chapter to earn awesome rewards including new Mystery Rewards and unlock the Ultimate Reward! Each chapter will unlock over time. To see the current chapter, click on the Progress Bar at the bottom of the screen. The first tab of the Event Center shows all the chapters required to complete the event. Quest chapters have a number of quests to complete, and new quests unlock after a certain time. The Day Counter will show you how long until a new chapter series unlocks automatically. You can see more details on a quest by clicking the Continue (if you have started the quest) or Accept (if you have not started the quest) button

In addition, your Progress Bar will fill up for each task you complete.  A little tip from Giovanni: your progress will only be counted for crafted or collected items from workshops, resources or Places of Legends if the Progress Bar is visible in your kingdom. To further guide you in counting your items towards the event quest, click HERE

 

From the Overall Progress tab of the Event Center, click on the “Quests” button to access those particular quests (see image below)

Each chapter starts with the first quest unlocked. As you complete each quest more will unlock every few days. In addition, every week a new set will unlock.

 

Final reward for this event:

  

Chapter 1 is as follows:

 

Quest 1:1 “The Great Machine 1 of 4”

– Collect new Silver Wire

– Craft Red Hot Bread Twist

– Collect new Copper Ore

 

Quest 1:2 “The Great Machine 2 of 4”

– Collect Obsidian Shards

– Craft Brass Weights

– Craft Reinforced Gloves

 

Quest 1:3 “The Great Machine 3 of 4”

– Craft Floral Wax

– Collect new Black Powder

– Collect new Stardust

 

Quest 1:4 “The Great Machine 4 of 4”

– Collect new Muddy Waters

– Craft Brass Gears

– Craft Iridescent Potions

 

Chapter 2 is as follows:

 

Quest 2:1 “Fire and Shadow 1 of 4”

– Craft Fire Blossom Lanterns

– Craft Royal Gloves

– Send Meryl and Yvette to the Phoenix Perch times

 

Quest 2:2 “Fire and Shadow 2 of 4”

– Craft True Blue Potions

– Craft Spellbound Bandages

– Collect new Muddy Waters

 

Quest 2:3 “Fire and Shadow 3 of 4”

– Collect new Everlasting Bubbles

– Craft Purple Striped Blankets

– Collect Pumpkin Pie

 

Quest 2:4 “Fire and Shadow 4 of 4”

– Craft Copper Shades

– Craft Rose Perfume

– Collect new Phoenix Feathers

 

Enjoy the game adventurer!

 

CastleVille Legends Player Support