Happy Hump Day, everyone! Breakfast is waiting for you
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Wednesday, September 23, 2015
How do I Contact FarmVille Support?
Howdy Farmers !
Zynga Games are free to play and you should already have access to Social Support Site as well as to FarmVille Forums. We are excited to inform you that we are opening up our Premium Support Services to you gradually.
To access your available Support Options, follow the steps below:
Step 1: Login to our Support Site using your Facebook Login Credentials. https://support.zynga.com/home/farmville
Step 2: Click on Get Help in the right hand bottom corner.
Step 3: Click on Email Option, fill up your details and send us your query.
Our Player Advocates would be happy to help you and would get back to you within 48 hours with a response.
Thanks!
FarmVille Player Support
Tuesday, September 22, 2015
FarmVille - Are your vehicles not working on Water Crops?
Howdy Farmers,
We received reports that players are unable to use Vehicles on Water Crops. Don't worry, this is not an issue! Only farm-specific vehicles can be used in farming Water Crops and you can find the list below.
Vehicles from the New Phantom Valley Farm.
Happy Farming!
Looking for more information about Farming? Visit our official FarmVille Blog and Feature Guides & How To's pages!
FarmVille Player Support
FarmVille Harvest Swap - Top Friends List not showing
Top Friends List not showing
Mon Sep 21 21:36:58 EDT 2015
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Hey Farmers!
Our fellow farmers have raised an issue regarding your "Top Friends" list not showing when the game starts.
This issue is being actively worked on and a fix will be out soon.
There's no need to create a support ticket, but if you are affected by this, please click on the "Fix It, Zynga!" button below to help us track the affected players.
Thank you for your patience.
FarmVille Harvest Swap Player Support
FarmVille 2 - Harvesting the Fertilizing Shed is not counting towards my quests
Howdy Farmers!
We have received reports from our fellow farmers that harvesting their Fertilizer Shed for quests requiring them to harvest their Fertilizer Bin is not counting.
We are aware of this matter and this will be corrected soon. You don't need to write to support about this, but you CAN click the "Fix it, Zynga!" button at the bottom of this article to state that your account is affected.
FarmVille 2 Player Support
Fix it, Zynga!Hit It Rich FAQ: Charms Feature
Hi Spinners!
Play and earn something extra in every spin you make! Introducing the new Charms Feature.
Note: This feature is on a slow roll out. So if you don't see this feature in your game, fear not. It'll be on your way soon!
To know more about this feature, check out the following "FAQs" to help you as you make more spins.
> What are Charms?
> How do I get Charms?
Charms can be earned by betting enough over a span of time. Each time you bet, your bet amount you will earn equivalent points to fill the Charm Meter. The higher your bet, the faster it fills the Charm Meter.
Whenever you earn a Charm, you will have the option to save it and share with your Friends, so you may also get some when your Friends earns one and sends it to you as Gifts.
Whenever you earn a Charm, you will have the option to save it and share with your Friends, so you may also get some when your Friends earns one and sends it to you as Gifts.
> What Charms can I collect and what do they do when I activate them?
These charms vary from common to the rare ones.
There are 9 Charms that you can collect. Please see below:
SUPER BONUS - Collect daily bonus every 30 minutes for one hour.
DOUBLE VIP - Earn Double VIP points for one hour.
DOUBLE GIFTS - Double your daily gifts limit for one hour.
DOUBLE XP - Earn double XP Points for one hour.
TRIPLE XP - Earn Triple XP Points for one hour.
SUPER UNLOCK - Unlock all games for one hour.
HOT STREAK - Mystery Gifts are twice as frequent for one hour.
ULTRA BONUS - Collect Daily Bonus every 15 miuntes for one hour.
TRIPLE GIFTS - Triple your Daily Gifts limit for one hour.
There are 9 Charms that you can collect. Please see below:
SUPER BONUS - Collect daily bonus every 30 minutes for one hour. DOUBLE VIP - Earn Double VIP points for one hour. DOUBLE GIFTS - Double your daily gifts limit for one hour. DOUBLE XP - Earn double XP Points for one hour. TRIPLE XP - Earn Triple XP Points for one hour. SUPER UNLOCK - Unlock all games for one hour. HOT STREAK - Mystery Gifts are twice as frequent for one hour. ULTRA BONUS - Collect Daily Bonus every 15 miuntes for one hour. TRIPLE GIFTS - Triple your Daily Gifts limit for one hour. > How do I know if I won/received a Charm?
You can check your Gift Chest for Charms that are sent to you by your friends. You can also click the Charm Meter to access your Gift Chest.
When you earn a Charm during regular game play, you will get a similar notification shown below. Click "Play" to activate the Charm Selector to see what Charm you won.
Once you get your Charm, it will notify you to either "Use" or "Save" the Charm.
In this case, the game is already in triple XP feature so you will only get an option to Save the Charm. Saved Charms will automatically be listed in the Charms Tab in your Gift Chest.
After you "Use" or "Save" the Charm, you will then get the option to share it up to 5 of your Friends. You need to manually select to whom you wish to send these Charms. For your convenience, you can also use the Search Tab. Note: the Send Button can only be used once you selected your friends.
When you earn a Charm during regular game play, you will get a similar notification shown below. Click "Play" to activate the Charm Selector to see what Charm you won.
Once you get your Charm, it will notify you to either "Use" or "Save" the Charm.
In this case, the game is already in triple XP feature so you will only get an option to Save the Charm. Saved Charms will automatically be listed in the Charms Tab in your Gift Chest.
After you "Use" or "Save" the Charm, you will then get the option to share it up to 5 of your Friends. You need to manually select to whom you wish to send these Charms. For your convenience, you can also use the Search Tab. Note: the Send Button can only be used once you selected your friends.
> How do I activate a Charm?
To activate a charm, you have two ways to do it.
You will be notified with the available Charms that you have on the top Counter of your Game. Please see below:
You can also access your Gift Chest by clicking the Charm Meter. Once you are there, you will need to click the Activate Button of the Charm of your choice.
Once you hit "Activate", a prompt will pop-up to show the Charm you activated and its benefit with the Timer when it will end. Hit on "OK" to get back to the Main Lobby and start playing.
When you are back in the main lobby, you will see the Active Charm on the Top Counter. You can also hover your cursor to the Icon to see how minutes you have left to enjoy this charm.
You will be notified with the available Charms that you have on the top Counter of your Game. Please see below:
You can also access your Gift Chest by clicking the Charm Meter. Once you are there, you will need to click the Activate Button of the Charm of your choice.
Once you hit "Activate", a prompt will pop-up to show the Charm you activated and its benefit with the Timer when it will end. Hit on "OK" to get back to the Main Lobby and start playing.
When you are back in the main lobby, you will see the Active Charm on the Top Counter. You can also hover your cursor to the Icon to see how minutes you have left to enjoy this charm.
> Can I activate two or more charms at the same time?
> Do Charms expire?
It's time to enjoy this feature and let's all keep spinning!
- Hit It Rich Player Support
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