Farmville Harvest Swap - My game is stuck at 48% loading, what should I do?

We are receiving reports that some of our farmers are unable to fully load their game.

We are already working on a fix for this.

For now please try the following steps that worked for some players:

1. Try restarting the app, multiple times if necessary. It may take a few tries, but hopefully that allows you to finish the download. (because the download is often cached and will finish before the timeout.) 

2. Move to an area with better reception if they are in an area with a poor signal.

3. Switch to Wi-Fi when downloading the update and content.

 

Keep an eye on this article for updates!

FarmVille Harvest Swap - FIXED! Cannot Load Game On Desktop?

We have received reports from our fellow farmers who are not able to access the game on their desktop and just seeing a white screen when trying to load the game. 

Please try clearing your browser's cache and remove the app and reinstall it to be able to play again!

Here's how to Clear Cache.

Here's how to remove and reinstall the app.
1. Hover your mouse beside the game app.
2. A gear icon will appear on the left side.
3. Click on it and choose "Remove App"
4. Access the game thru this link (https://apps.facebook.com/farmvilleharvestswap)
 

There's no need to create a support ticket, but if you are affected by this, please click on the "Fix it, Zynga!" button below to help us track the affected players.

 

Thank you for your patience.

 

FarmVille Harvest Swap Player Support

FarmVille Harvest Swap - Where did my Prize Wheel go?

Heya Farmers!

You may be wondering where the Prize Wheel is. It's currently offline while we make improvements in the near future.

 

Thank you for your continuous support

 

FarmVille Harvest Swap Player Support

FarmVille Harvest Swap - Top Friends List not showing

Top Friends List not showing

Mon Sep 21 21:36:58 EDT 2015 0 Likes

Hey Farmers!

Our fellow farmers have raised an issue regarding your "Top Friends" list not showing when the game starts.

This issue is being actively worked on and a fix will be out soon.

There's no need to create a support ticket, but if you are affected by this, please click on the "Fix It, Zynga!" button below to help us track the affected players.

Thank you for your patience.

FarmVille Harvest Swap Player Support

Harvest Swap - How To: Basic Gameplay

Hey Farmer! 

Playing Harvest Swap is fun and simple. Here are some basic game rules. 

> How do I make a Match?

To make a Match, you will need to line up a minimum of 3 Crops of the same type in a row. This "harvests" those Crops, earning you points and progress toward your goals.

> How do Level Goals work?

Each level has unique Level Goals required for successful completion. There are four different types of Level Goals. 

1. Earn points. Make as many matches and combos as possible to score big! 

2. Collect Crops. These levels may require a bit more planning. Your instinct may be to only make matches for the Crops you need, but remember: sometimes making a combo, even with a Crop you don't need, can end up dropping and Harvesting more Crops you DO need! Also, don't forget to use your Barrels! 

3. Drop special item(s) to the bottom of the board. These special items could be anything, from feed bags that feed your famished flock, to firewood that fans the flames on a freezing farm. Just get each item to the bottom of the board by Harvesting all the Crops below! 

4. Remove Hazards. Whether it's Mud, or Frost, or any number of other threats to your farm, sometimes you've just gotta roll up your sleeves and get the job done. If you come across a level that requires you to clear out some hazards, don't forget: big combos and well-timed power-ups can be your best friend! 

> What's a Harvest Bonus?

After you complete a level, any remaining moves you have become a Harvest Bonus! The Harvest Bonus turns one Crop into a Prized Crop for each move you have left, and all of those Prized Crops explode one by one, earning you massive points! 

> I'm stuck on a level and I just can't seem to beat it. What do I do?

Some levels are designed to be more difficult than others. You may come across one that really challenges you, and requires you to think about the game in a different way. Combos and power-ups are always an option that may help, but if you're still having trouble, check out our Facebook Fan Page (COMING SOON!) for some helpful tips! 

> I beat all the levels. When are more levels coming out?

Soon! The team is working to provide new and exciting levels as fast as possible. Keep an eye on the Facebook Fan Page (COMING SOON!) and the FarmVille: Harvest Swap Twitter account (COMING SOON!) to hear about updates as soon as they're available! 

Thanks! 

Harvest Swap Support Team

How to find your ZID in Farmville Harvest Swap

Hi Harvesters,

Zynga Customer Support might ask that you provide your Social Network ZID so that we can best locate your account to research and resolve your issue.

To find your ZID in FarmVille Harvest Swap, simply follow the steps below:

1. From the Main Screen Or the Home Page tap the Settings icon on the left side of the screen.

2. Tap the "Help" section to find your ZID

Happy Harvesting!

Farmville Harvest Swap Support