Neighbors Not Appearing for Visits

Players report that their visiting Neighbors are not longer appearing in the Kingdom. Avatars don't appear and the help received cannot be accepted and registered in the game.


Rest assured we are aware of this issue and are currently investigating a fix.

If you do not require a response from Customer Support, we recommend you click on "Vote to Fix" as an alternative to contacting us.

How does vote to click work? By clicking on "Please Fix", this tracks the number of customers that have been affected by the particular issue. Daily and weekly reports are sent to the Game studio with the number of the players that clicked on the button, specific to the issue listed above.

We appreciate your patience as we work to resolve this issue.

Thank you, 

Zynga Customer Support - Connecting the World through Games!