Monday, July 30, 2012

Prize Machine - Charging free play


Hi Farmers,
 
We are aware that you may be getting charged for the Prize Machine free play. We are currently investigating the cause of this issue and hope to bring a resolution to you soon.
 
If you do not require a response from Customer Support, we recommend you click on "Please Fix" as an alternative to contacting us. 
 
How does vote to fix work? By clicking on "Please Fix", this tracks the number of customers that have been affected by the particular issue. Daily and weekly reports are sent to the Game studio with the number of the players that clicked on the button, specific to the issue listed above. 
 
Thank you, 
 
Zynga Player Support - Connecting the World through Games

No comments:

Post a Comment

Related Posts Plugin for WordPress, Blogger...