CastleVille is currently experiencing loading and performance problems. At this time users may experience problems loading CastleVille (stuck loading bars) or error messages similar to the one listed below. This issue has been highlighted as an emergency and the game team is working hard to get everyone back to tending their castle.
We really appreciate your feedback and we will work hard to quickly resolve issues our players report. If you are experiencing an issue while playing CastleVille, you can help by taking the time to click Please Fix on the button below, this helps our engineers prioritize and quickly improve the game play of CastleVille. There is no need to submit an email for this issue
We really appreciate your feedback and we will work hard to quickly resolve issues our players report. If you are experiencing an issue while playing CastleVille, you can help by taking the time to click Please Fix on the button below, this helps our engineers prioritize and quickly improve the game play of CastleVille. There is no need to submit an email for this issue
please fix
ReplyDeleteI am having issues visiting neighbors. It tells me to finish quests but my quests require me to visit neighbors....help!!!!
ReplyDeleteHaven't been able to get on for a week!!! Stop saying it's fixed on the thread when its not. Mean while every other game is having problems too. Get your games fixed instead of trying to sell zynga gift cards!!!!!!!!!!!!!!!!!!!!!!!!!!!
ReplyDeleteYes! I know how to add crowns and coins when I have the money to buy them, they don't need to keep popping that dang thing up everytime I log in (and I'm a housewife, I'm on CV all day, lol)... Agree with you!
DeleteI can't "tend my neighbors gift shoppe". What's with this? HELP!!
ReplyDeleteThe game froze up while I was buying a staff for the barracks. I got a message that internet explorer had to close. When I reopened the game, the crowns were gone from my total, but the position wasn't staffed. :=(
ReplyDeleteI'm sick and tired of games I enjoy having a problem loading! So far I have quit Farmville, Frontierville, Mafia Wars 1-2, because of the constant problems with them. I agree 100% with the person above----GET YOUR GAMES FIXED INSTEAD OF TRYING TO SELL ZYNGA GIFT CARDS!!!!!!!!!!!!! FIX THIS NOW! AND WE SHOULD GET SOME EXTRA CROWNS BECAUSE OF THIS PROBLEM!
ReplyDeleteI took off the app of Castleville and now I can't get it to come back on Facebook. It shows the certificate problem. I'M SICK OF THIS!!!!!!
ReplyDeleteI get the refresh error every time I try to add rivers!
ReplyDeleteplease fix the loading issue, its already two days and cant play the game :(
ReplyDeletepls fix it, i havent played CV in a while now.
ReplyDeleteI can't get the lamp oil to show up on quest,have 10 of them,made the leather pants not showing also can't send request for items needed.Please fix this ASAP.
ReplyDeleteSorry forgot this is for Castle Ville.
DeleteHave to constantly refresh castleville! Get a exclamation mark in center of screen and need to refresh AGAIN!
ReplyDeleteme too! ANNOYING!!!!
DeleteCant fish in the fish ponds. Keeps saying their is an error and to refresh. When I do and then try to fish again it says the same thing over and over. Cant finish quests until it is fixed.
ReplyDeleteI can't see any of my tasks. I also can't seem to make any items when I click on a building. When I click on this buildings or people to make an item or work on a task it will highlight the building or person but goes not further, nothing pops up for me to click on anything? PLEASE get this fixed. I am bummed that I can't go any further in this game.
ReplyDeleteI haven't been able to load the game for almost a week! I have the latest version of Flash player, cleaned my cache and still nothing!
ReplyDeleteyes, I have also!
Deleteplease fix, having certificate issues and issues with loading when i select to accept gifts or send things to others.
ReplyDeleteFed up, it's been 2 weeks and it wont load at all!!!!
ReplyDeletei have the same problem. and sometimes i succeed with start game with refresh, but not all the time.it will be time for that game to start normally.unfortunately, zynga is not listening.
DeleteI'm scared! last quest from the dragon.s cave and I must refresh refresh and refresh,, and one more time.. for 3 days now.. and Im reading about people having this problem for weeks at a time... I want my money back.. ALL of it! and.. thank you i think i will get my life back and stop playing your expensive games!
ReplyDeleteMy screen will go white and all you see is an explanation mark. I refresh and the game works. Some days, I don't see the explanation mark but other days, I am refreshing the game every 3-5 minutes because I am getting the explanation mark. I'm not one to get upset because I can't play a game but it would be nice if the problem is resolved.
ReplyDeletecontact customer support, make screenshots before.
DeleteWhat will that do?! I play all the time (housewife), and it gets sooo annoying... I have all of the up to date stuff, a great computer, etc and it till does it :(
DeleteDon't bother contacting Zynga they are utter useless at responding back, I've sent over 200 e-mails and support tickets and - Not one single communication Zynga is about as useless as the games are at loading.
DeleteDon't waste your time contacting someone that will/does never respond kiss my ass or anything. Best using the forums than the useless so called Zynga support - where there is nooooooo support. ha ha
my xp meter is frozen, no xp is credited
ReplyDeleteDon't bother contacting Zynga they are utter useless at responding back, I've sent over 200 e-mails and support tickets and - Not one single communication Zynga is about as useless as the games are at loading.
DeleteDon't waste your time contacting someone that will/does never respond kiss my ass or anything. Best using the forums than the useless so called Zynga support - where there is nooooooo support. ha ha
YOU DO NOT HAVE TIME TO MAKE A SCREEN SHOT BEFORE THE SCREEN IS GONE!!!!!!!!!!!!!!!!!
ReplyDeleteHave not been able to play for over a week.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Have cleaned everything.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I enter Castleville and seconds later I get the exclamation mark!!!!!!!!!!!!!!!!!!!!! No idea what has happened to my game probably out of time to finish several quests and my friends are playing on without me; another week and it wont be worth playing anymore!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
contact support without ss then, and try to explain all that to them
DeleteI'm just so sick & tired of all the refreshes, exclamation points, freezing, stealing of my energy - why is that? We're only allowed to have 15 in inventory yet our envelope hold 25 at a time, I'm losing 30 or 40 or more a day sometimes. ANNNDDDND, the mindless crafting of repetitive items, competing for the same ingredients. Let's have real quests where we're solving some puzzles, find needed items, quests with a purpose, not the mindless tasks of the Puppet Masters at zynga. I've lost many high level neighbors, I'm a level 45 and thinking very seriously about quitting all zynga games and recommending very highly to my friends not to even start one. When it takes a week to complete 1 part of a "Quest" because of the time elements in crafting a single item 10 times, where is the fun in that!
ReplyDeleteI can't stand it anymore, can't get anything done on castleville, download this downloaded that, still it continues to freeze, kick me off, etc... keep hearing your working on it, so how much longer papa smurf really...really...im trippin but ya'll need to fix this shit man....Damn
ReplyDeleteZynga - they, not us...so, contact them, they should help you
DeleteDon't bother contacting Zynga they are utter useless at responding back, I've sent over 200 e-mails and support tickets and - Not one single communication Zynga is about as useless as the games are at loading.
DeleteDon't waste your time contacting someone that will/does never respond kiss my ass or anything. Best using the forums than the useless so called Zynga support - where there is nooooooo support. ha ha
still getting the exclamation on screen its been almost two month playing castleville
ReplyDelete