Why Am I Not Receiving Any Crystals?

Hello Kingdom Nobles,

In order to explore the vast gloom surrounding your kingdom, you'll need 2 things: Crystal Shards and Exploration Crystals. Check out the info below to get started!

• Build a Workshop and click on it to create your Exploration Crystals. You'll need Crystal Shards in order to make the Crystals. Note: If you do not have enough Shards, an "Ask" button will appear beneath the Shards icon in the Workshop so you can get some from your friends.
  
  

Now you're just about ready to explore. Build up your Castle points and start collecting coins so you can expand your Happy Kingdom!
info from CastleVille Forum