Level 30

Players have been curious about their game Level stopping at 30. 

We would like to confirm that this is not a bug as the Level Cap for Ruby is Level 30.

The Ruby Team is constantly looking into the possibility of adding new features to the game, 

but there is no short-term plan to add new levels.

Please be patient and remember that our caution always comes from the need to make sure our games are ready for new features to guarantee a pleasant gaming experience for you all. 

Although your display doesn't change at present, any experience you have been gaining past Level 30 should automatically be counted when and if new levels will be added.

We always love to hear suggestions from our players regarding different features and changes such as the current level cap. Please click here to visit our game product suggestions and feedback forum page and leave your comments.

Thank you, 

 

Zynga Customer Support - Connecting the World through Games!