Thursday, January 30, 2014

Game Crashes - January 28, 2014


Hey Adventurers!

We are aware that some players are experiencing game crashes and we need your help! 
If you have downloaded the latest update, please send us an email to Ilovemycastle@zynga.com and provide the following details:

Full Name: Your full name
Facebook User ID: A link to your Facebook Profile
Device: What you use to play CastleVille Legends
Facebook Connect: Yes or No
Additional Information: What you were doing when the game crash occurred

Here is an example of this informational email:

Full Name: John Smith
Facebook User ID: http://www.facebook.com/yourprofilehere
Device: iPhone 4S
Facebook Connect: Yes, I have used the Facebook Connect feature
Additional Information: Sending Gifts to my friends
We hope to resolve this issue as soon as possible, as we appreciate your continued patience and understanding.

Thank you in advance!

CastleVille Legends

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