Chefs,
Many chefs are reporting that their Cafe will not load and/or that it will only load with a white screen. Other players are reporting different but related problems such as connection losses and invisible avatars.
Our game studio has been made aware of this issue and we should have you back up and running in no-time!
Thank you for your patience, we'll keep your things from spoiling as we straighten things up in the kitchen!
.
Yesterday I could not get cafe world to load for almost 6 hours. I spoke with support through chat, and he had me re-update my flash, etc...even though I could play other games on facebook (zynga games) and my computer worked fine with them. I did everything he said, and it still didn't work for hours, and then finally did. This morning, the same thing. I haven't been able to get on cafe world for the past 8 hours. I sent an email to support early this morning, and still haven't heard from them. I spoke to two other people through chat who were supposed to transfer me to cafe world chat, and it never happened. I have in the past had quick response to my emails, and now I feel like zynga is avoiding me, which really burns me. I've responded to the email sent to me yesterday by the support guy I spoke to who put me through all the hoops to get it to work, to tell him what is happening now, and that was yesterday and today and still he hasn't responded. This is a joke.
ReplyDeleteI am having problems too. I haven't been able to play for 3 days now. Very frustrating. I too updated Flash and that didn't help me either. I HATE THIS.
ReplyDeleteTry going to your Account Setting and then click on Security. Click on Secure Browsing and uncheck Browse Facebook on a secure connection (https) when possible. Click save changes. Now try and see will Cafe World load up.
ReplyDeletei reckon those with white screens are the people who prefer to browse with secure connection. what's the point of disabling it to play they re-enabling to browse later. prior to this hiccup cafe world is able to detect if users in secure setting and will ask if they want to go unsecure to play without fiddling around with settings in "accounts"
ReplyDeletetime to fix this error zynga