Here are common issues players are experiencing in Empires & Allies, along with some suggestions for working around the issues until we have them fixed. Please check back for updates and possible solutions.
Thanks for your patience and see you on the battlefield!
Bugged Out Quest
Players wonder how long it takes to wither the corn crop in order to quickly and inexpensively finish this quest. The corn crop does not wither, however. We suggest planting strawberries or watermelons and allow those to wither for quest completion.
90% Main Loading Page
Players are reporting a freeze on the main loading screen bar at 90%, preventing access to the game. We are actively diagnosing and fixing this issue If you still have difficulty accessing the game, please follow our standard Loading instructions here . Contact us with details about your browser, operating system and any other relevant information for a quicker resolution.
Missing Neighbors
Players are reporting neighbors missing from thier Neighbor Ladder. Our development team is actively investigating this issue. If this persists, please click on the Vote button below in order for us to define the scope of the issue. Thank you for your cooperation!
Storing Units and Buildings
It is possible to store your units in your inventory, but only after construction of the unit at a Military building.
Click on the building to deploy then immediately click on the Cancel button in the lower right menu.
Your unit will go directly to your inventory.
Buildings cannot be placed in Inventory because they need to be constructed on solid ground first.
After units are deployed on your Empire island, they cannot be stored in inventory, and only used to defend resources and buildings. Use caution before deploying!
There is no need to submit an email for these issues.
To help us out, click Please Fix below to help us keep track of the total number of affected players.
To help us out, click Please Fix below to help us keep track of the total number of affected players.
Thanks for your patience and see you on the battlefield!
Players wonder how long it takes to wither the corn crop in order to quickly and inexpensively finish this quest. The corn crop does not wither, however. We suggest planting strawberries or watermelons and allow those to wither for quest completion.
90% Main Loading Page
Players are reporting a freeze on the main loading screen bar at 90%, preventing access to the game. We are actively diagnosing and fixing this issue If you still have difficulty accessing the game, please follow our standard Loading instructions here . Contact us with details about your browser, operating system and any other relevant information for a quicker resolution.
Missing Neighbors
Players are reporting neighbors missing from thier Neighbor Ladder. Our development team is actively investigating this issue. If this persists, please click on the Vote button below in order for us to define the scope of the issue. Thank you for your cooperation!
Storing Units and Buildings
It is possible to store your units in your inventory, but only after construction of the unit at a Military building.
Click on the building to deploy then immediately click on the Cancel button in the lower right menu.
Your unit will go directly to your inventory.
Buildings cannot be placed in Inventory because they need to be constructed on solid ground first.
After units are deployed on your Empire island, they cannot be stored in inventory, and only used to defend resources and buildings. Use caution before deploying!
Meet the Neighbors Quest
When you begin the game, your Neighbor Ladder is unavailable and unlocked through the "Meet the Neighbors" Quest. You will be able to add friends to your ladder prior to the quest, but you cannot visit them until the Meet the Neighbors is complete. This is by design and not a bug. Please follow the tutorial quests closely and you will be able to invade and assist your friends.
No Empire Points upon Leveling up
In Empires & Allies, there is no Empire Point gain per level up. This is by design and not a game error.
When you begin the game, your Neighbor Ladder is unavailable and unlocked through the "Meet the Neighbors" Quest. You will be able to add friends to your ladder prior to the quest, but you cannot visit them until the Meet the Neighbors is complete. This is by design and not a bug. Please follow the tutorial quests closely and you will be able to invade and assist your friends.
No Empire Points upon Leveling up
In Empires & Allies, there is no Empire Point gain per level up. This is by design and not a game error.
I'm having trouble with this quest. I've gotten to the "Taked up" quest and "deploy 4 Bastille Tanks" is stuck on 2. I thought this was because I only used two in a battle, but I fought a new battle and used 4 tanks and it still says two.
ReplyDeleteWhat do I do?