Friday, March 2, 2012

Billing Help Center


Purchasing virtual goods or currency (eg, Game Cash, coins, reward points, etc) for Zynga games can be accomplished in game through several methods, online, or at participating stores.

This article provides links to a number of useful articles for purchasing questions, troubleshooting and game card questions.

Facebook

What are Facebook Credits?

How to use Facebook Credits to make Zynga Game Cash purchases
Facebook's More Payment Options
How to remove payment information from Facebook
Facebook's Payment Terms
How to contact Facebook about Facebook Credits purchases


Google+
How to purchase Zynga Game Cash using Google+ Checkout
Google+ Checkout FAQ

Game Cards and eCards
How to use Zynga Game Cards
About Zynga International Game Cards
How to purchase a Zynga eCard


Earn Cash Offers
Earn Cash Offers and Contacting TrialPay Support

Troubleshooting
Frequently Asked Purchasing Questions
Why have I been blocked from purchasing?
Why didn't I receive Game Cash or coins?

What is cache and how do I clear my cache?
How to take a screenshot
How to find your browser version
Continue Button


Zynga's Policies
Terms of Purchase

Zynga Mobile
How to purchase chips for the mobile Poker flow on Google's Android Market
How to purchase chips for the mobile Poker flow on Apple's iTunes
General Mobile Troubleshooting FAQ


Other
Frito-Lay / Walmart Promotion
How to safely purchase Zynga Game Currency
How to purchase chips for the mobile Poker flow on Apple's iTunes

How to remove Credit Card Information from your Zynga Payment Account
About Zynga Sales and Promotions
Zynga Forums FAQ
Zynga Tax Information

Zynga's billing support hotline is also available 24 hours a day, 7 days a week (including holidays) for billing related issues only. Our hotline can be reached at 1-800-762-2530. International fees may apply if your calling outside of the US.
For Technical Issues, please access the help tab within your game as our billing team will not be able to assist with any technical issues.

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