CityVille Maintenance/Lost Progress 3/9 - 3/10 (UPDATED)

Dear Citizens,
 

CityVille is fully operational! You should see your neighbors and be able to interact with them. Below are details that cover today's issues, including the compensation package we put together for the inconveniences you may have experienced
 

Please remember players (level 5 and up) will obtain this package. If you feel you did not get the compensation, please fill out this form.

For taking the time to reach out to us here in support, we'd like to also give you 10 Free Zoning Permits as a way of saying thank you for your patience and for playing CityVille. http://zynga.tm/1J8. 

 

Please use these items toward building the City of your dreams, and we apologize for these inconveniences. 

 

CityVille recently experienced some technical issues that may have caused some inconsistencies since your last play session. We apologize for the inconvenience. Please be aware that ALL CityVille players will experience a slight loss of progress. We are going to compensate all affected players automatically. Please be sure to fill out the form to alert us of how this affected you. Customer Service will not be individually restoring players progress due to the large amount of affected players.

Did this affect you? Want to help? Let us know what happened to you!
PLEASE CLICK HERE, fill out the form and then click the "please fix" bandage.A CS ticket will not be required in this situation as we are unable to provide specific compensation. Please remember ANY cash purchases made have already been credited by development.