Thursday, March 1, 2012

Frito-Lay / Walmart Promotion


Frito-Lay, Walmart and Zynga have partnered up to bring you exclusive virtual items from FarmVillle, CityVille and CastleVille when you purchase your favorite Frito-Lay products (Doritos, Lay’s, Cheetos, Ruffles and Funyans) and Zynga Game Cards.

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Offer open only to U.S. Residents, 13 or older, with a valid Facebook account. To participate, purchase specially marked bags of Frito-Lay snacks at participating Walmart stores in the United States. Look for the unique code printed on the back of specially-market packages of Frito-Lay snacks. To redeem your Code(s) for exclusive content, go towww.zynga.com/crunch and follow the instructions on the site for submitting codes in participating Zynga games, including FarmVille, CityVille, and CastleVille.

Promotion valid between 12:00AM Pacific Time (PST) 3/1/2012 and 12:00AM (PST)5/12/2012. To receive the Super Item, consumers must redeem 4 codes from any 5 different participating Frito-Lay brands and a $15 or $25 Game Card all in the same game. Each code can only be used once. You will need to locate the pin code on the back of each Frito-Lay product before you can redeem the pin code on the game card tab for each participating game.

How do I redeem my code?

Step 1

Log into one of the 3 participating games on Facebook: FarmVille, CityVille or CastleVille.

Step 2

Click the Game Cards tab at the top of the game window.

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Step 3

Locate the code on the back of your bag or scratch the code if you have a $15 or $25 Game Card only from Walmart.

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Step 4

Enter the bag code to get your FREE in-game virtual item. Both bag and Game Card codes can be entered in the same field.

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Step 5

Input the code from any 4 out of 5 participating Frito-Lay snacks and a Zynga Game Card all in the same game to complete the collection and receive a free super item.

Frito-Lay / Walmart FAQ's
1. Where can I buy them?
You can find this promotion ONLY at 3,400+ US-based Walmart stores. Each store will have 2 x half pallets per Walmart store placed near front of store check lane aisles. Stores not participating include Neighborhood Market Walmart Stores and Walmart Hometown Stores – about 300 stores Nationwide not participating. 
Offer only available in US-based participating 
Walmart locations.


2. When can I redeem my on package codes?  What is the last day I can redeem?

Codes are redeemable between 12:00am PST 3/1/12 and 12:00am PST 5/12/12. Pins will expire on 5/13/2012.  

3. Is this only available at Walmart?

Yes.

4. Which brands are participating?

LVL size:
  •   Lay’s® Classic Potato Chips – 1 7/8 oz. size package
  •   Doritos® Nacho Cheese flavored Tortilla Chips – 2 1/8 oz. size package
  •   Cheetos® Crunchy Cheese Flavored Snacks – 2 3/8 oz. size package
  •   Ruffles® Cheddar & Sour Cream Flavored Potato Chips – 1 7/8 oz. package
  •   Funyuns® Onion Flavored Snacks – 1 5/8 oz. size package

5. Do all brands/bags/chip flavors work in all games?

Yes, all Frito-Lay participating brands (5 brands/flavors) work in all 3 participating games which is FarmVille, CastleVille and CityVille.

6. Is this only available on my Facebook account?

Yes, you must have a Facebook account to redeem the pin codes.

7. How does the punch card work for my game?

The Punch card will consist of the 5 Collection virtual items, a game card column and the Super Item that the user has and has not redeemed/received. The Punch card will be shown before and after redemption and should identify which items he/she has already received in the game. You will need redeem the following below in order to receive the Super item:
  1. 4 for the snacks,
  2. 1 for Game card redemption. 

8. Can I buy 2 of the same chips to complete the punch card?

No. You would need to buy 1 of each bag of chips for a total of 4 codes ( (1 Doritos, 1 Lay’s, 1 Cheetos, 1 Ruffles and 1 Funyans) and a Zynga Game Card ($15 or $25) from Walmart in order to complete the punch card.


9. Can I get the Super item without buying the chips bags?

Yes, consumer are able to redeem 5 game cards ($15 or $25 Zynga Game Cards) for their favorite participating game and would still receive the Super item on their account.

10. What if my Walmart store was sold out of the 4-5 different brands needed for the program?

Consumers may purchase additional and redeem a $15 or $25 Zynga Game Cards at Walmart to substitute for any out-of-stock itemFrito-Lay brand in order to complete the collection and receive a Super Item

11. Does any Zynga Game Card amount like the $10 or $50 work for getting the in-game item or towards the super item?

No, only the $15 and $25 Zynga Game Card bought at Walmart stores in the US work for this promotion.  


12. I accidentally purchased 4 of the same brand chips – now what?

You will earn receive the same in-game item for each bags of chips purchased and redeemed in any one of the participating games. You should able to return and exchange the unopened Frito-Lay item and the code has not been redeemed to complete your collection. 

13. Is there a limit to how many items/super items I can collect?

No, you may collect an item for each bag you buy, and a super item for each collection you complete until the promotion ends.

14. Can I use a code in all 3 games?

No, a code can only be redeemed once in any of the participating game of your choice (FarmVille, CastleVille or CityVille)

15. Are the in-game items tradable / transferrable?

No.

16. Are these in-game items tradable to people internationally?

No.

17. Are these items exclusive to this program?  Can I buy them?

Yes, the items are exclusive to this promotion only and can only be obtained by participating in the promotion.

17. Do these in-game items expire?

No.

18. The redemption location/redemption tab/game is not accepting my code, or my code doesn’t work.  What should I do?

If the above doesn’t work, contact Zynga Customer Service at:

       1. Toll Free: 1.800.762.2530
       2. Zynga support site at www. http://support.zynga.com/

Please call our Billing Support Hotline at 1-800-762-2530 24hrs / 7 days a week if you continue to have Game Card tab pin code issues. You must provide the pin code and UPC code located on the back of the Frito-Lay product in order to assist you further.

Players who purchased Game Cards will only need to provide pin number upon activation from the Walmart.

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