iOS Troubleshooting FAQ

Many issues (i.e. Loading, Sync-ing of Game, Missing Features) can be resolved by the following ways:

1. Restart your App. 

iOS Device:

1. Restart and Force-close your app by double tapping the "Home" button on your iOS device 
2. The Multi-tasking bar should appear on the bottom of the screen
3. Hold down the game app in the multi-tasking bar until the app starts to shake
4. When the game app starts to shake, tap the "-" in the top left hand corner to force close the app
5. Go back to your iOS Springboard and reload your app

2. Update Game. Make sure you have the latest version of your app.  Go to iTunes Store to update your app.

3. Uninstall/Reinstall the App.  Please know that re-installation of the game will not lose any of your account/progress.

iOS Device:

1. Hold any icon on your device until all of them start to shake; you will see an "x" next to each app that you can delete.
2. Touch the "x" of the app you want to delete. You may have to confirm the deletion and/or rate the app.
3. Re-download the app from your iTunes
4. Open the App

I hope you find this information helpful and are able to get back to playing Zynga Mobile games!