Friday, July 27, 2012

"Ask" Button in Spellbook not Working

Players report that the green "Ask" Button  in the Spellbook is not functioning, even when clicked, preventing proper request sends.

This is a current Known Issue and we are fast at work on a fix to help you cast your spells!

If you do not require a response from Customer Support, we recommend you click on "Please Fix" as an alternative to contacting us.

By clicking on "Please Fix", this tracks the number of customers that have been affected by the particular issue. Daily and weekly reports are sent to the Game studio with the number of the players that clicked on the button, specific to the issue listed above.
 
We appreciate your patience as we work to resolve this issue.

Thank you, 
 
Zynga Customer Support - Connecting the World through Games!

1 comment:

  1. Get error code db4a-Odef when trying to cast rain spell.
    Please fix

    ReplyDelete

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