All Games: How do I protect myself against cheat sites, phishers, scammers or hackers?

Many sites claim to give you access to cheats and tricks on how to get more money, but they require that you disable your security software or give them your email and password. 

NEVER GIVE YOUR PASSWORD TO ANYONE!

Zynga Support will never ask for your password. It is not required and we do not need it to assist you.

Visiting cheat sites opens up your computer to viruses and spyware as most of these sites phish for your account information. Report any suspicious sites immediately and DO NOT visit them.

Watch out for:

• Sites that promise to teach you how to cheat
• Sites asking you to download software
• People telling you they can install or upload exclusive, unreleased, special or VIP items
• Anyone or anything requiring you to send them your personal account information – even just your email address.

Make sure to do the following to secure your account in the future:

• Keep your operating system up to date by visiting the Microsoft Security Home Page or, if you are using a Mac, the Apple Product Security Page and turning on automatic updates.
• Use an internet security application that provides Firewall and Anti-Malware features.
• Change the password to your e-mail account, then change the password to your Myspace or Facebook account.
• Confirm that you do not have alternate email addresses associated with your profile that could compromise the account.

Facebook

1. From the Settings drop down menu, choose Account Settings.
2. Go to the Contact Email section and click the Change option to view all of your addresses.
3. Check the list for any unusual addresses.
4. Please remove any address that you do not recognize.

Myspace

1. Under My Account, check the email address section for any unusual addresses.
2. Remove any that you do not recognize.

Yahoo

1. Go to Account Info.
2. Check for any unusual addresses next to Update password reset info, in the Sign-In and Security section.

For additional information on how to keep your accounts safe and secure, please visit our Account Security page.