Bubble Safari Serve Rewards

Here is some information to help answer most of your questions related to the Serve Bubble Safari Rewards.

 

Visit http://www.serve.com/zynga/ to learn more.

How many Safari Cash can I earn in Bubble Safari with Zynga Serve Rewards?

You can earn up to 1,470 Safari Cash with Zynga Serve Rewards in Bubble Safari through April 15, 2013 when you complete the below steps:

1)      1)  Sign up for Zynga Serve Rewards in Bubble Safari –– 300 Safari Cash

2)      2)  Add money to your Zynga Serve Rewards Account for the 1st time –– 190 Safari Cash

3)      3)  Activate your Zynga Serve Rewards Prepaid Card –– 30 Safari Cash

4)      4)  Make purchases using your Zynga Serve Rewards Card –– 95 Safari Cash each, up to 10 times

Please note: you can only earn rewards in one game at this time.

In most cases, you will receive your Safari Cash instantly.  However, please allow up to 6 days for Safari Cash to appear in your game account once you sign up for Zynga Serve Rewards, up to 14 days after you activate your Card or add money to your Account for the first time, and up to 30 days after each qualifying purchase. Although it may take up to 30 days to receive Safari Cash after a purchase, in the meantime you can complete additional purchases to earn your remaining Safari Cash!

It gets even better. After you see the announcement for signing up for Zynga Serve Rewards, a Zynga Serve Rewards tab will appear at the top of your game board.  Each 24 hours, for up to 30 days, you can earn free coins.  Visit 7 times in a row and you will earn a bonus of 5 Safari Cash!

I signed up for Zynga Serve Rewards in Bubble Safari. Can I earn additional rewards by also signing up for Zynga Serve Rewards in other Zynga games including CastleVille or FarmVille?  

For now, you can only earn Zynga Serve Rewards in a single game. But stay tuned because we are working to make it possible for you to switch the game you earn in.

I signed up for Zynga Serve Rewards in Bubble Safari. Can I earn rewards in the other Zynga games I play?

For now, it is not possible to switch the game that you earn in. Your rewards are sent to the game in which you signed up for Zynga Serve Rewards.  For instance, if you signed up for Zynga Serve Rewards in Bubble Safari, you will only earn in Bubble Safari.  But hang in there! We are working to give you the option of switching the game you earn in.

Why should I sign up for Zynga Serve Rewards?

Serve® from American Express is offering the only Reloadable Prepaid Card that can help you grow your Zynga virtual world. Plus, it comes with the safety and security you expect from American Express. You can use your Card virtually anywhere American Express® Cards are accepted worldwide. 

Zynga Serve Rewards Cards have no credit checks, no monthly or annual fees, and it’s free to sign up.  Visit Serve.com/zynga for more info.

How do I qualify for a Zynga Serve Rewards Card in Bubble Safari?

To get a Zynga Serve Rewards Card, you need to be a Bubble Safari player so you can earn Safari Cash. You also must meet certain Serve Account requirements. Accounts are available to U.S. residents over 18 years old (19 and over in Alabama and Nebraska) who successfully complete our sign up process and security check. 

The Zynga Serve Rewards Card is an extension of the Serve Reloadable Prepaid Account.   Serve has no credit checks, no monthly or annual fees, and no long-term commitments.

How do I earn 300 Safari Cash when I sign up for Zynga Serve Rewards in Bubble Safari?

You can sign up for Zynga Serve Rewards through the in-game offer found in Bubble Safari.  Click on the “Free Sign Up” button in the Rewards Progression Dialogue you see when you click on the Serve Zynga Serve Rewards tab to claim your free coins. 

 Once you click on the button, you will be taken to a web page that will give you more information about the Zynga Serve Rewards.  Click on “Sign Up” and complete the two-step registration process and verify your email address.  And the next time you log back into Bubble Safari, your game account should increase by 300 Safari Cash! Please note that in some cases, it can take up to 6 days for Safari Cash to appear in your game account.

How do I earn Safari Cash for signing up? Can I just sign up through Serve.com?

To earn Safari Cash, you must sign up for Zynga Serve Rewards from your Bubble Safari game. Go to your Bubble Safari game in Facebook, click on the Zynga Serve Rewards tab and follow the prompts. If you try to paste the URL into the browser or sign up fromserve.com, you are signing up for a Serve Account and will not be eligible to earn Safari Cash.

I am a current Serve Account holder. Can I convert my Account to Zynga Serve Rewards?

If you are a current Serve Account holder, you can convert your Serve Account to Zynga Serve Rewards in FarmVille. For now it is not possible to convert your existing Serve Account to Zynga Serve Rewards in any other Zynga game.

Help! I forgot my password.

There are two ways to reset your password.

1)      Click on the “forgot my password” link and you’ll be sent an email on how to reset your password.

2)      Call customer service at (800) 954-0559, 24-hours a day, seven days a week.

I signed up for a Zynga Serve Rewards Card in Bubble Safari, but I haven't received my email verification code. What do I do?

The email verification code should arrive in your email inbox within 30 minutes of registration. If it has not arrived, the first step is to check your spam folder or junk mail. If you still have not received the verification, you can log into your Serve Account and request a new email verification code by clicking on “Request a New Code” on your Serve Account dashboard.  Still having trouble?  Call Serve Customer Service at 1-800-954-0559.

 You must verify your email address to earn Safari Cash!

I signed up and I don’t see my Safari Cash. Why?

You must verify your email address to earn Safari Cash. We sent you a verification email after you registered. Just click on the link in that email. If you need a new verification email you can request one from your Account online. Sign in and look on your dashboard for the option to resend a verification email. Please keep in mind that it can take up to 6 days to get your Safari Cash after you sign up for Zynga Serve Rewards. It can take up to 14 days to get your Safari Cash after you activate your Card.

 Still having trouble?  Call Serve Customer Service at 1-800-954-0559.

I signed up for Zynga Serve Rewards in Bubble Safari and want to earn 30 Safari Cash when I activate my Card.  When will I get my new Card in the mail so I can activate it?

You should receive your Zynga Serve Rewards Card within 7-10 business days after you register in Bubble Safari, although we’ll try our very best to get it to you sooner!

How do I activate my Zynga Serve Rewards Card and earn 30 Safari Cash?

Have your Card in hand and visit serve.com/activate or call 1-800-597-0184. Follow the prompts to activate your Card and the next time you log in to Bubble Safari, your game account should increase by 30 Safari Cash! Note that in some cases, Safari Cash can take up to 14 days after you activate your Card to appear in your game account.

How do I add money to my new Account and earn 190 Safari Cash?

You are eligible to earn 190 Safari Cash when you add money to your Zynga Serve Rewards Account for the first time.  You can add money to your Zynga Serve Rewards Account using a bank account, debit card, credit card, or cash with a MoneyPak®.  (Cash advance fees may apply for credit card loads; please check with your credit card issuer for details. MoneyPak purchase fees of up to $4.95 may apply.)

 Go to serve.com to sign in to your Serve Account and click on the Add Money tab. Serve does not currently charge fees for adding money; please see the Schedule of Fees in the Serve Consumer User Agreement for details.

 If you add funds from your bank account, please allow up to 7 days for the funds to transfer to your Serve Account.

 After the funds transfer is complete, your game account will be credited with 190 Safari Cash! It can take up to 14 days after your funds transfer is complete for the Safari Cash to appear in your game account, though in most cases you should get it sooner!

I received my Zynga Serve Rewards Card for Bubble Safari in the mail and activated it, what’s the next step?

If you haven’t already, add money to your Serve Account using a bank account, debit card, credit card, or cash with a MoneyPak® (cash advance fees may apply for credit card loads; please check with your credit card issuer for details. MoneyPak purchase fees of up to $4.95 may apply).  Then, take it out shopping and use it virtually anywhere American Express® Cards are accepted worldwide. Earn 95 Safari Cash on each of your first 10 purchases using your Card online or offline through April 15, 2013 –– that’s up to 950 Safari Cash!

Can I make a purchase with my Zynga Serve Rewards Card if I don't have enough available funds in my Account to complete my purchase?

If you have a credit card, bank account or debit card linked to your Serve Account, the card you have set as your backup funding source will be charged or debited for the remaining balance of your purchase. If you do not have a backup funding source, you will have to add money to your Serve Account before you can make your purchase. Please note that cash advance fees may apply for credit card loads; please check with your credit card issuer for details.

Do the Safari Cash expire?

Good news! Your Safari Cash don’t expire. You have the opportunity to earn:

·        300 Safari Cash when you sign up for Zynga Serve Rewards in Bubble Safari.  Note that it can take up to 6 days after signing up for Safari Cash to appear in your game account.

·        30 Safari Cash when you activate your Card.  Note that it can take up to 14 days after Card activation for Safari Cash to appear in your game account.

·        190 Safari Cash when you add money to your Serve Account for the first time.  Note that it can take up to 14 days after the transfer is complete for Safari Cash to appear in your game account.

·        95 Safari Cash on each of your first 10 purchases using your Card online or offline.  Note that it can take up to 30 days after each qualifying transaction for Safari Cash to appear in your game account.

How long do I have to complete the activities to earn Safari Cash?

To earn up to 1,470 Safari Cash, you must sign up, add money, activate your new Prepaid Card and use your Card online or offline (up to 10 times) by April 15, 2013. So don’t hesitate –– get started!

I am a subaccount holder, can I earn Safari Cash?

Unfortunately at this time, as a subaccount holder, you are not eligible to earn Safari Cash for activating your Card, adding money to your Account, or making qualifying purchase using your Card.  Stay updated on future opportunities by visiting Serve.com/zynga.

I am the main Serve Account holder and have 1 – 3 subaccounts. Can I earn Safari Cash through my subaccounts?

Unfortunately activities completed by subaccount holder(s) – Card activation, add money transactions, or purchase transactions –will not earn Safari Cash.

What else can I do with my Zynga Serve Rewards Account in Bubble Safari?

The Zynga Serve Rewards Card is an extension of the Serve reloadable Prepaid Account.   Serve has no credit checks, no monthly or annual fees, and no long-term commitments. With Serve you can send and receive money by email, text, and Facebook and access your Account with the mobile app.

Are there fees to use my Zynga Serve Rewards Card?

You will not be charged fees for using the Zynga Serve Rewards Card or linking a bank account, credit card or debit card. Serve also does not charge a fee for your first ATM withdrawal each month; after that it is $2 per withdrawal. Please note that your credit card company may charge you a cash advance fee for loading money from your credit card. Please check with your credit card issuer for details. ATM owners may charge their own fees for each ATM withdrawal.

After March 15, 2013 there will be fees for adding money from a debit or credit card. You can see the fees in Section 10 of the Serve Consumer User Agreement: Schedule of Services and Charges.

What can I do with my Zynga Serve Rewards Card?

The Zynga Serve Rewards Card is a reloadable Prepaid Card that can be used for everyday purchases virtually anywhere American Express® Cards are accepted worldwide. What makes it better is that you’ll also earn Safari Cash when you make qualifying purchases.

I don’t live in the U.S.; can I still sign up to earn Zynga Serve Rewards?

We’re sorry, but Zynga Serve Rewards is only available to U.S. players at this time.

Where can I get more information about Zynga Serve Rewards?

Visit serve.com/zynga to learn more.

Who can I contact if I need more help?

You can always call customer service at 1-800-954-0559 24-hours a day, seven days a week.