How to Complete a Video Capture in Elite Slots

Thanks for taking the next step to help us resolve the technical issue that your experiencing! A video capture is a huge help when reviewing an issue because we get to see what your seeing and it’s much better then a screen shot because we get to see all the actions being taken prior to the issue happening. Let’s begin!
 
To take a video capture:
☑ Download and Install free screen video capture application
            ☐ A commonly used application is JING
☑ Locate a little yellow sun along the border of your main monitor
☑ Select the Capture Video /Film icon (top icon)
☑ Select the browser your using to play our game and click record
☑ Start playing the game while your capturing the footage
☑ Once you’ve captured the desired video click the stop button

☐ A new window will appear with your recorded video

 
Next step:
☑ Share the video capture via screencast.com
          ☐ Screencast is a free program that comes with JING
☑ Check the history section to retrieve the url link

☐ Find the saved video capture and select Share, this will generate a new window and the url

☑ Submit the saved url with your issue
 
That’s it!
 
Again, thanks for taking the time to help us be your advocate and get these issues fixed.
 
 
NOTE: The suggested screen video software is only one of many free image hosting websites. It is not required that players use Jing to submit attachments to Zynga Customer Support. Additionally, vast majorities of free image hosting websites have a bandwidth limit. This means that if enough people view your picture, there is the possibility that your bandwidth will be exceeded, and your image will no longer be visible.