Wednesday, June 26, 2013

Slow game! Check out the workaround here!

Howdy Pardners!

The sluggishness on the game started when Adobe updated their Shockwave Flash version to 12.0. But you don't have  worry!  All you have to do is to follow the steps below:
  1. Please download this latest version of Shockwave Flash: http://get.adobe.com/shockwave/
  2. Open Chrome
  3. Type about:plugins into the website address bar at the top and press the ENTER key to display Chrome’s Plugins page.
  4. Look down the list of Plugins for ‘Flash’.

       * If it says ‘Flash (3 files)’, you have Adobe and Chrome versions of Flash installed as well as PepperFlash.

       * If it says ‘Flash (2 files)’, you have the Chrome version and PepperFlash. Both cases may cause Chrome to crash when accessing Flash-based websites.
  5. Click the + Details link at the top right of the Plugins page to expand the list of all Plugins.
  6. Scroll down the list to find the Flash plugins. You should now see the full details of the Flash plugins which may display up to three versions of Flash.
  7. Look at the ‘Location:’ of each version: the integrated Chrome and PepperFlash versions are in (…Application 
    Data\Google\Chrome\Application etc) while the standalone Adobe (formerly Macromedia) version is in the …Windows\system32\Macromed\Flash etc directory.
  8. Depending on on the number and types of Flash Plugins you have, continue to the appropriate section below:

  If you have 1 version – Chrome

1. Download and save to your computer the latest Adobe standalone version of Flash.

2. Close Chrome and then install this Adobe Flash you just downloaded. The recent Flash 11.3 version offers the option of automatic silent updates. We recommend keeping it up to date automatically in future.

3.Open Chrome and type about:plugins in the URL area. You should now have 2 plugins (Chrome and Adobe).


4. Click Disable just under the Location of the Chrome version to disable it. It will become greyed out.

5. Ensure that the Adobe version is enabled. If it is disabled (greyed out), click the Enable link just under its Location to enable it.

6. Close the Plugins tab.


If you have 2 versions – Chrome and Pepperflash

1. Click Disable just under the Location of the Pepperflash version to disable it. It will become greyed out.

2. Ensure that the Chrome version is enabled. If it is disabled (greyed out), click the Enable link just under its Location to enable it.

3. Close the Plugins tab.
 
If you have 2 versions – Chrome and Adobe (no Pepperflash)


1. Click Disable just under the Location of the Chrome version to disable it. It will become greyed out.

2. Ensure that the Adobe version is enabled. If it is disabled (greyed out), click the Enable link just under its Location to enable it.

3. Close the Plugins tab.

4. Download and save to your computer the latest Adobe standalone version of Flash from Filehippo here (this is the non-IE version).

5. Close Chrome and then install the newest standalone version of Flash you just downloaded. The recent Flash 11.3 version offers the option of automatic silent updates. We recommend automatic updates to keep it up to date automatically in the future.

If you have 3 versions – Chrome and Pepperflash and Adobe
1. Click Disable just under the Location of the Pepperflash version to disable it. It will become greyed out

2. Click Disable just under the Location of the Chrome version to disable it. It will become greyed out.

3. Ensure that the Adobe version is enabled. If it is disabled (greyed out), click the Enable link just under its Location to enable it.

4. Close the Plugins tab

5. Download and save to your computer the latest Adobe standalone version of Flash from Filehippo here (this is the non-IE version).

6. Close Chrome and then install the newest standalone version of Flash you just downloaded. The recent Flash 11.3 version offers the option of automatic silent updates. We recommend automatic updates to keep it up to date automatically in the future.


Try to open your game again! It should be running normally now!

Didn't it help? Try to clear cache. Do you need help? Click here 

Thanks,
Pioneer Trail Support

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