Loading issue. Contact directly with our development team!

Howdy Pardners!

We just wanted to sit a spell, and talk about one of the most common complaints that we hear from y'all: yer Homesteads has loadin' issues.

We monitor our game performance very closely and make every effort to let you know in advance when your connectivity may be hampered due to issues on our end. Remember that any time you experience a loading issue, a good rule of thumb is to try refreshing the page once or twice. 
If your game still not loading properly or you are experiencing connection issues when playing, please complete this form below.

By filling out the form below we will have all the information we need to help us fix these issues as soon as possible. There is no need to contact Customer Support about loading issues. We are here to help you out share more details directly with our developers.
  

Did you know that the sluggishness on the game started when Adobe updated their Shockwave Flash version to 12.0? If this is your case, all you have to do is to follow the steps on this article.
Thanks,

Pioneer Trail Support