Wednesday, August 28, 2013

Current Issue: Jack's Letter!

Howdy Pardners,

We are receiving reports about "Jack's Letter" in the game. Players are reporting that they are receiving multiple letters in their homestead, but nothing happens when they click them. It is causing the game to freeze and players eventually need to refresh the game.

The studio is currently working on a fix for this issue. We will update you as soon as it is fixed.

There is no need to contact Customer Support about this.

All you have to do is click on "Please Fix". We will have all your information that we need to help us to fix this issue as soon as possible.

How does this button work? By clicking on "Please Fix", this tracks the number of players that have been affected by this particular issue.

Thank you for your patience.

Pioneer Trail Support
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Vote to let us know!
Please fix!

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