Hi Citizens!
Recently we've received reports of a number of players having their City reset due to inactivity. As our Zynga Terms of Service states that Zynga can delete an account that is not active for 180 days, inactive, meaning that you have not played or logged into the game for a period of 180 consecutive days.
For a detailed information of our Zynga Terms of Service you may visit the full article here. http://goo.gl/UzwQvo
If your account has been reset due to inactivity and would want to start over again, please fill out this form.http://goo.gl/qXcjG7
Note: Please make sure you finish the in-game tutorial first before filling out the form.
We'll be glad to have you back in the game!
Thank you.
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