We have received reports from players experiencing issues with their notification settings, mostly not receiving notifications on their mobile device when an opponent makes a move. We have gathered some troubleshooting tips you can try HERE.
UPDATE: We are currently investigating an issue on Android OS 4.4.2. If your device is running this version of Android, you may be able to resolve this issue by updating your Android OS.
On your device settings:
1. Scroll down to "About Device"
2. Tap on "Software Update"
3. Tap on "update
1. Scroll down to "About Device"
2. Tap on "Software Update"
3. Tap on "update
If you are not able to resolve the matter on your own, please click the "Fix it, Zynga" button at the bottom of this article to let us know you are not receiving notification from Words with Friends on your Mobile Device.
Thanks for playing Words with Friends!
Zynga Support Team
Fix it, Zynga!
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