The Loading bar is stuck at 90%

Hello Commander,

If you cannot play Empires & Allies because the Loading bar is stuck at around
90% please try the following troubleshoot steps:





- Ensure that you are using the most up to date version of your Browser

- Try a different Browser. Firefox and Google Chrome are the ones we recommend
for playing our games

- Update your Flash Player

- Clear the cache of your Browser

You can find detailed troubleshooting instructions HERE

If the issue still persist you can help us by filling out this form HERE

Our Developers will process the information and investigate the issue to find a
solution. 

When filling out the form you will be asked for a UID number. We need this number
to find your account. In the case you don´t know how to find your UID number please
check this article: CLICK

If you filled out the form above it won´t be necessary to submit a ticket for this issue.

You can also check our forum HERE to talk to other players and find the latest game
updates, news and information.

We would also like to ask you to click on the "Please Fix" button below so we can
track how many players are affected by this issue.

Thank you very much!


You Empires & Allies Team