Tuesday, September 11, 2012

Having problems requesting friends for the Greenhouse?



It's been brought to our attention that players are running into problems when requesting friends or neighbors to join their green house. We understand experiencing this problem is preventing players from enjoying this latest feature.

Our developers are aware of these problems and actively working on the problem and should have the issue resolved soon. We expect to have these problems corrected shortly.
 
If you do not require a response from Customer Support, click Please Fix as an alternative to contacting us. 
 
How does this button works? By clicking "Please Fix", this tracks the number of customers that have been affected by the particular issue. 
 
Daily and weekly reports are sent to the Game studio with the number of the players that clicked on the button, specific to the issue listed above. 
 
Thank you, 
 
Zynga Customer Support - Connecting the World through Games!

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