Wednesday, June 22, 2011

New Quest appears locked after completing previous requirments

Players have been experiencing an issue with quest requirements not being unlocked upon completing the previous quest requirements.  This has mainly been reported with the All About Application pop-up for the Trail Tracker quest, but does appear to be affecting older quests as well.

Example:


All About Application - locked

Keep in mind that there are some quest requirements that are locked on purpose that require completion prior to opening additional requirements.  These are typcially the last requirements of a quest.

Example:
 
Trail Tracker - correctly locked

If you are experiencing an issue similar to what is displayed in the first image (All About Application), please contact customer support with the following information, and we would be happy to help.
  1. Screen shot of current quest with locked requirements
  2. Date and Time when recieving quest pop up with info and locked requirements.
  3. Are any maps related to this quest your are having issues with still locked?

No comments:

Post a Comment

Related Posts Plugin for WordPress, Blogger...