Wednesday, March 21, 2012

Serve Prepaid Card Promotion

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Zynga has partnered up with Serve to offer you XX Farm cash when you sign up and complete a Serve Prepaid Card.

What is Serve?

Serve was born out of the idea that it should be easier for people to pay people. Whether you're splitting a lunch bill, placing an order with a small business, or paying the babysitter, you may be stuck using cash or other high-fee, less secure payment methods. Serve is a next-generation digital payments platform that helps you organize your money, send and receive funds, and manage payment requests — all from a single, unified online account. Serve makes paying and being paid simple. 

Best of all, Serve is provided by American Express. That means Serve uses American Express security, technology, and data protection, giving you confidence whether you're shopping online or sending money to a friend. 

Why Serve?  

Serve offers you eWallet which is perfect for those who do not want to carry cash around, but need a way to distribute and receive funds. Manage your money with the power of the American Express “Blue Box” behind it where Millions of Merchants accept American Express.

Additional features include:

• No soft credit pull
• No revolving debt
• No late fees or Negative balance fees
• Add money from Checking/Savings, Credit or Debit Card, MoneyPak
• Free Banking transfers to and from Serve account
• Reloadable Prepaid Card – not a credit card
• Allows Customer access to funds in Serve account
• Can be used in stores, online or ATM
 

When you sign up for a Serve Prepaid card and complete the application which may take up to 6 days, you will receive XX Farm cash to your account.


Frequently Ask Question


I didn't receive my Farm Cash on my account?


Upon completion of online Serve card registration, you should receive email verification from Serve.   If your Serve email has not arrived, the first step is to check your spam folder or junk mail.  If you still have not received the email within 30 minutes of registration, call Serve customer service at 1-800-954-0559.
 
Some Serve Card registration may take up to business days to process and approve.  It is only upon approval that you will the in-game currency in your Zynga game. 

I still haven't received my Farm Cash after receiving my confirmation? What do I need to do next?

Upon completing your application and you've received your confirmation, the Farm Cash should be credited to your account with 24hrs. If it still have not yet received the Farm Cash to your account, please contact Zynga Billing Support at 1-800-762-2530 and will be glad to assist you.

How do I activate my Serve card?

Simply go to www.serve.com/activate or call 1-800-597-0184 to activate it. Please make sure you have your card handy.

Are there limits on the amount of money I can add to my Serve account?

To add money to your Serve account you must link either a valid U.S. bank account or a valid U.S. credit or debit card. You can add up to $1,000 per day via an ACH transfer from your bank and up to $100 per day via credit card or debit card (there is a monthly credit card load limit of $250). You may add up to $2,500 to your Serve account per month, depending on your account limits. You can add money from your linked U.S. bank account or a U.S. credit card or U.S. debit card up to 30 times in a calendar month.

For further assistance you can contact Serve customer service at call 1-800-597-0184.

Can I register for Serve via the mobile app?

Yes, you can register for Serve through the mobile app. After downloading the app onto your device, just launch the app and you will be prompted to register.

Where can I download the Serve mobile app?

For Apple users, you can download the mobile app via the iTunes store here.
For Android users, you can download the app here.
For Windows OS Smartphone users, you can download the app here.

What does it cost to download the Serve app?

Downloading the Serve app is free. Using the app may incur data usage charges; please be sure to contact your mobile service provider for details.


How do I use the mobile app?

Once installed, your mobile app should be accessible from your smartphone menu. Simply launch the app, enter in your username, password, security answer, and PIN and you'll be able to send and receive money, view transactions, add money, and manage sub-accounts.

For Serve account or prepaid card related Inquires, please call 1-800-597-0184 24/7 days a week.

Zynga's billing support hotline is also available 24 hours a day, 7 days a week (including holidays) for billing related issues only (including didn't receive game currency). Our hotline can be reached at 1-800-762-2530. International fees may apply if your calling outside of the US.

For Technical Issues, Game play or In-Game purchasing of items issues, please access the help tab within your game as our billing team will notbe able to assist with any technical issues.

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