We are very sorry that your items are disappearing from your gift box!
We understand that it is important to keep your items as it may help you with future quests or catering orders. Our development team is aware of the issue and is working on a fix. We hope to have this issue resolved shortly.We really appreciate your feedback and we work hard to quickly resolve issues our players report. If you are experiencing an issue while playing Cafe World, you can help by taking the time to "Vote" on the button below, this helps our engineers prioritize and quickly improve the game play of Cafe World.
If you choose to submit a support ticket please, put "Gift Missing" at the start of your support ticket and then briefly describe the problem you are experiencing including the items missing.
Please also make sure to include your Facebook UID number so we can investigate the issue further.
http://support.zynga.com/CP_ArticleView?Id=kA160000000Go2mCAC&gameId=61&loc=en_US
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