Quests stuck on "Complete" and not Progressing

Players report that after completing Quests, the checkmark appears, but the quest doesn't give the rewards or advance. Other reported symptoms of this issue are the inability to click on buildings, craft items or access inventory.

We are aware of this issue and are currently researching a fix.

If you do not require a response from Customer Support, we recommend you click on "Vote to Fix" as an alternative to contacting us.

How does vote to click work? By clicking on "Vote to Fix", this tracks the number of customers that have been affected by the particular issue. Daily and weekly reports are sent to the Game studio with the number of the players that clicked on the button, specific to the issue listed above.

 

We appreciate your patience as we work to resolve this issue.

Thank you, 

 

Zynga Customer Support - Connecting the World through Games!