Tuesday, July 2, 2013

[OFFICIAL FEEDBACK] Game Crash Issues - CastleVille

Greetings Kingdom Nobles,

We are working actively to fix crash issues on CastleVille and need more specific information in order to reach a fix. Please take a few minutes out of your time to go through this post and fill in your details.

We need to know if the issue is 1) a Flash Crash 2) An Out of Sync (OOS)/ Lost the Magic/ Bug error.

In order to note the difference between these 2 please see the following screen shots below:

1. Flash Crash:



2. OOS/ Lost the Magic



With this in mind, please fill out your details for us HERE.

Thank you for your time.

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