For immediate support and the most up-to-date information, click here to visit our Technical Support Forums.
Greetings chefs,
Some of our fellow chefs are still reporting that they are seeing a empty window or a partial screen without a list of their friends when trying to send out a gift request. Our engineers has reopened the issue and they are currently investigating the issue.
As a temporary work around, we suggest that you use Mozilla Firefox or set IE9 browsers to the compatibility view. For more information about the IE workaround, click the following link:
http://www.sevenforums.com/tutorials/1220-internet-explorer-compatilbility-view-all-websites.html
Note: Clicking the link will take you to a non-Zynga site.
We understand that asking and sending gifts is an integral part of Cafe World. We apologize for the inconvenience this is causing you and we hope to have a fix for IE9 soon.
If you wish to view posts about this issue on our Community forums, click here.
We really appreciate your feedback and we will work hard to quickly resolve issues our players report. If you are experiencing an issue while playing Cafe World, you can help by taking the time to "Vote" on the button below, this helps our engineers prioritize and quickly improve the game play of Cafe World.
If you choose to submit a support ticket please:
-put "Blank Friend List" at the start of your support ticket for issues where your friends are not being listed
-put "Empty Friend List" at the start of your support ticket for issues where the entire window is blank
Please include your Facebook user ID and then briefly describe the problem you are experiencing.
Thank you for your continued patience and understanding.
Zynga Support
Greetings chefs,
Some of our fellow chefs are still reporting that they are seeing a empty window or a partial screen without a list of their friends when trying to send out a gift request. Our engineers has reopened the issue and they are currently investigating the issue.
As a temporary work around, we suggest that you use Mozilla Firefox or set IE9 browsers to the compatibility view. For more information about the IE workaround, click the following link:
http://www.sevenforums.com/tutorials/1220-internet-explorer-compatilbility-view-all-websites.html
Note: Clicking the link will take you to a non-Zynga site.
We understand that asking and sending gifts is an integral part of Cafe World. We apologize for the inconvenience this is causing you and we hope to have a fix for IE9 soon.
If you wish to view posts about this issue on our Community forums, click here.
We really appreciate your feedback and we will work hard to quickly resolve issues our players report. If you are experiencing an issue while playing Cafe World, you can help by taking the time to "Vote" on the button below, this helps our engineers prioritize and quickly improve the game play of Cafe World.
If you choose to submit a support ticket please:
-put "Blank Friend List" at the start of your support ticket for issues where your friends are not being listed
-put "Empty Friend List" at the start of your support ticket for issues where the entire window is blank
Please include your Facebook user ID and then briefly describe the problem you are experiencing.
Thank you for your continued patience and understanding.
Zynga Support
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