Sunday, May 20, 2012

Feeds posting issue - Workaround here

We've been getting reports of players unable to post feeds.

Other games are experiencing this as well.

Before writing in or continuing with the steps here, there is a known issue with the gift envelope not showing the feed collections, despite the items going into your inventory. Please check your inventory to confirm if this is the case!

A common workaround that has proven effective is to uninstall and reinstall CastleVille. Don't worry, uninstalling and reinstalling will not put any of your account data at risk, as it is saved on our servers. Your game will be intact when you return and reload the game.

Click here for instructions on uninstalling the app.

Click here to reinstall CastleVille.  Alternatively, you can also play on www.zynga.com.

Visit this link to see all of your CastleVille feeds in one convenient place.

Still having posting issues?

Please take the time to click the Vote to Fix button at the bottom of your screen.  This helps us prioritize our fixes and recognize the scope of the issue.

Thank you for your cooperation, 
 

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