Thursday, March 28, 2013

All Zynga Games - Posts not Visible? Try This!

Hi Monarchs,

We have received reports from several players that their posts are not visible on their own wall and are also not visible to other players trying to help.
This seems to be caused by the new Facebook Timeline.
Zynga has 2 types of workaround at the moment, and it has helped a lot of players!

1.    First option

  • Click on your name on the top left. 
  • This will bring you to the old layout of your wall.
  • Then click on HOME
  • This will show the old layout of your news feed page
 
If the first option does not work, please find another option below:
 
2.    Second Option
  • Click on your name on Facebook Page
  • Click on Activity Log
  • On the left, click on All Apps
  • Choose "Your Game" and click on the pencil to edit
  • Choose Shown/ Highlight on Timeline

Your posts are now visible to your friends when they visit your wall.
It is necessary that your friends to the same for you to see their posts as well as this does not bring posts to News Feeds page
 
If these workarounds aren't the solution, please check back this article as we will be updating it as often as possible with more information. There is no need to submit a ticket to Customer Support on this.
 
Thank you,
Zynga Customer Support

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