Friday, March 1, 2013

FarmVille - How to report Game Bugs

Hello there Farmers!

Have you noticed something is not working correctly on your Farm? Have you identified any pesky Bugs?  Here are useful tips to find out and report information about those situations that may prevent you from running your Farm smoothly.

1. Always check our Current Issues & Bugs article; we constantly update it with the most recent bugs and fixes applied to them. You can also vote to fix by clicking on the “Please Fix” button displayed on the each bug’s details page. 

2. Look for the “Yellow Box” when playing FarmVille. The "Yellow Box" appears above the game and is typically activated when there is an issue affecting many farmers. We try hard to fix bugs and we like to keep you informed about it. 


3. No “Yellow Box”? While we are working on fixing issues sometimes the Yellow Box will not be updated as fast as an Instagrow. Don’t worry! We have this covered. 

Right below the Zynga Games banner you can find a set of buttons with the most commonly reported bug categories. Click the one that better fits your situation:




4. Like our Facebook Page and Follow us on Twitter! We keep everyone informed about new bugs through those channels and you can also interact with other Players to get useful information.

5. Check our official FarmVille Blog. Feature and Quest Guides are posted daily, these details can help you to better understand if you are seeing a Bug or if the Feature/Quest is working as intended.

6. Check for FarmVille’s Featured Articles on the Support Page, these are shown on the right side of the screen as seen below. Or you can search for other FarmVille articles from our main support page. Here's how to



7. Ask other Players! The Player to Player Support page is loaded with help and information from other players. It’s an easy way to exchange information and stay in touch with the latest news. Our Moderators will be happy to answer your posts. You will be able to distinguish them as their moderators' nicknames will be followed by (Moderator) for instance KalamityKate (Moderator).

Are you ready to continue gathering more useful information about FarmVille? Visit the FarmVille Help Center and get all those details you need to have the most amazing Farm around!

Happy Farming!

FarmVille Player Support

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