Wednesday, December 21, 2011

CastleVille Loading and Refresh Issues

CastleVille is currently experiencing loading and performance problems. At this time users may experience problems loading CastleVille (stuck loading bars) or error messages similar to the one listed below. This issue has been highlighted as an emergency and the game team is working hard to get everyone back to tending their castle.

We really appreciate your feedback and we will work hard to quickly resolve issues our players report. If you are experiencing an issue while playing CastleVille, you can help by taking the time to click Please Fix on the button below, this helps our engineers prioritize and quickly improve the game play of CastleVille. There is no need to submit an email for this issue


magic error

17 comments:

  1. i havent been able to connect to castleville for 3 days now. i can connect to farmville and my other games. what can i do?

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    Replies
    1. its been two weeks since castleville will fullyu load, i can accept gifts, buy crowns but it will not load fully i can connect to all other zygna games

      Delete
  2. I haven't been able to load Castleville since the evening of 2/25/12.

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  3. stuck on loading castleville 3/4 bar no further whens it gonna be sorted out?

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    Replies
    1. me too, support have been no help and just tell me to wait for fix. Think it might be something to do with Castleville going live on Zynga's own web site!

      Delete
  4. you are lucky, i entered the game but have not image but blurry image.but this is old post, so can be that something changed....maybe on the worse.

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  5. not even getting the initial graphics for 2 days now.

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    Replies
    1. try to refresh, change browser,if nothing help, contact support.

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  6. I keep getting this error, and now i am missing the plug in for the game.

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  7. Count me in: can't play because of 'refresh' error upon load.

    I've been reading these same complaints all over the web and seems the problems started last year. :(

    I'd say Zynga doesn't give a rat's hinny.

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  8. Zynga, Want me to purchase micro transactions with there product castlevile I.E buying of crowns and coins.
    Yet it is not worked famous 95% load failure issue on zynga.com sense jan 3rd. So Sense it really game i prefer I chosen to stop playing all there games in protest of there Lack of support.

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  9. I can only do a couple of tasks then my game goes blank with a circle and an explanation point. How can I fix this

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  10. Please fix the refreshing issue. I can only tend 2 neighbors then I have to refresh the page. Sometimes I can only do 1 neighbor at a time and then I have to refresh. I love playing the game but have not played much recently cause of this problem. I hope the problem gets resolved soon to where I can start playing again.

    ReplyDelete
    Replies
    1. this post is from December 21, 2011
      until now that should be fixed, if it is not, contact customer support.

      Delete
  11. I can hardly do anything in my game before getting the "lost your magic error" and having to refresh.. literally 10-15 times within minutes which leads me to give up... about to quit playing all zynga games!!!!

    ReplyDelete

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