Some of our fellow chefs are reporting that their Winterfest quest or catering order lost progress early this morning. We understand that the time is counting down and you want to get the awesome prize at the end of the event.
We've notified our engineering department and they are working hard to resolve this issue as soon as possible. We apologize for the inconvenience this is causing you and we hope to have this resolved shortly.
We really appreciate your feedback and we will work hard to quickly resolve issues our players report. If you are experiencing an issue while playing Cafe World, you can help by taking the time to Please Fix on the button below, this helps our engineers prioritize and quickly improve the game play of Cafe World. There is no need to submit an email for this issue.
If you decide to file a ticket, please place "Winterfest Progress" at the start of your ticket and include the quest you were working on and the quest you have been reverted to. Please be patient as we will get to these tickets as soon as we can.
For more information about this issue, please check our Community Forums click here.
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