Wednesday, June 22, 2011

Clicking my stoves shows "Install A New Stove" or can't stock my salad bar

Konichiwa Chefs!

Chefs have reported that when selecting/clicking on a stove in their Cafe, they are getting an "Install A New Stove" message, instead of their Cookbook. Another symptom is that you are unable to stock your salad bar.

After further investigation, it seems that the Cookbook is showing up a little delayed. However if players wait a few seconds, the Cookbook will eventually show up thus allowing you to click your stoves or stock your salad bar.

We apologize for the confusion regarding the "Install A New Stove" message. Our Developers are currently looking into a solution that will not be as confusing.

Please take the time to "Vote to Fix" on this trending issue. We track the number of users being affected and it helps our engineers prioritize and quickly improve the game play of Cafe World.

If you are finding that an abnormally long wait time has occurred before your Cookbook shows and you choose to submit a support ticket, please type Install Stove at the start of your support ticket and briefly describe your issue and the details around the delay.

http://support.zynga.com/cp_articleview?gameId=61&Id=kA160000000GorLCAS&lang=en_US&loc=en_US

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