Thursday, June 16, 2011

My cafe is gray and I cannot interact with it

We are getting reports from our fellow chefs that when loading their cafe, there is a gray or black overlay that prevents them from interacting with their cafe. 
We understand that this can be frustrating and we apologize for the inconvenience this is causing you. We've escalated the issue to our engineers and we hope to have this resolved soon.
As a temporary work around, please refresh your game.

Thanks for your patience and understanding.

We really appreciate your feedback and we will work hard to quickly resolve issues our players report. If you are experiencing an issue while playing Cafe World, you can help by taking the time to "Vote" on the button below, this helps our engineers prioritize and quickly improve the game play of Cafe World.

If you choose to submit a support ticket please, put "Gray Cafe" at the start of your support ticket, your Facebook user ID and then briefly describe the problem you are experiencing

http://support.zynga.com/cp_articleview?gameId=61&Id=kA160000000GopoCAC&lang=en_US&loc=en_US

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