Double XP not being awarded

We're getting reports from players claiming the game is not awarding them double XP as the new series of "player appreciation" quests offered. Development has let us know they are aware of the problem and plan to have it fixed shortly. They have confirmed they will extend the time period where double XP is offered, please simply play as normal and you will see notice of this change soon. We do not advise to submit a support ticket for this issue since we are already working toward a resolution. What we suggest instead, is to click the "vote" button to allow further tracking of the issue. We apologize for the inconvenience and promise to have this fixed shortly!
http://support.zynga.com/cp_articleview?gameId=67&Id=kA160000000GoogCAC&lang=en_US&loc=en_US