Saturday, October 29, 2011

Still unable to send or request gifts or quests items - Updated 10/28/2011

Hello Farmers,

Some players have reported that they cannot send or receive gifts/quest items. This may manifest in multiple ways:

-  Unable to publish requests for Quest items or free gifts
-  Unable to send free gifts due to an empty friends list
-  Requests do not publish to the news feed even after clicking share

 

We do understand that it can affect your ability to complete quests or finish buildings. Our team is still investigating this issue.

One recommendation is to use Chrome and Firefox instead of Internet Explorer.

If you are affected by this issue, please click the Vote button below so we can report an accurate number of affected users to our development team. Additionally, we appreciate all feedback and suggestions. To submit a suggestion, click on the "submit suggestions" link on the top right corner of the support page. This information helps us share your thoughts and opinions with the FarmVille team.

We apologize for this inconvenience.

- FarmVille Support Team

http://support.zynga.com/CP_ArticleView_WebFull?custlayoutid=&gameId=63&Id=kA160000000GpcbCAC&lang=en_US&layout=WebFull&layouttmpl=Tmpl_WebFull_1&loc=en_US

2 comments:

  1. was told to leave feed back but cant find were to leave it this is a copy of my last email coz i am now very angry as i have been sending emails every couple of weeks for 9 months and i have only had a reply a few times all saying the same we r looking into it
    well its been going on that long 9 MONTHS if it had been looked into in the first place properlr
    instead of me been FOBBED OFF os usual this would not have happened and i would not have BEEN
    RIPPED OFF yes i am very angry with your games as they NEVER get looked into untill its too late
    so y dont they SORT THE OUT OF SYNC OUT SO WE DONT GET RIPPED OFF ANY MORE BEFORE
    THEY MAKE ANY MORE QUESTSwhich we cant play as half of us cant post as it dosnt work pass that on
    to the people who make the games N RIP US OFF
    A VERY VERY ANGRY UNHAPPY RIPPED OFF PLAYER

    ReplyDelete
    Replies
    1. there is no way we here can help you. only with customer support link to send them all you have.customer support link is placed here on this site above google followers.click on blue clickable option, it will open page, fill what is needed for your game and send them e-mail.
      i understand your anger, i will be angry too, but we are just messengers, do not kill us.
      wish you luck, and if you need any help you can contact us on our fun page 24 hours daily.

      Delete

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